“Very pleased with Snatcher and the product received. Prompt email responses and very fast delivery. My order was processed and delivered within 3 days from Johannesburg to Durban.”
“I purchased a powerbank during a flash sale that did not perform as it was supposed to. One call to inform them about the faulty product + another to arrange delivery along with a new purchase and it was sorted. A brand new, working powerbank is now in my possession - free of charge!”
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“I have place my order on the 17th of July. There is no communication except one email confirming payment. I have sent emails enquiring about delivery but response was that they will respond in 48 hours. I am so worried.”
“I have place my order on the 17th of July. There is no communication except one email confirming payment. I have sent emails enquiring about delivery but response was that they will respond in 48 hours. I am so worried.”
“I ordered an inverter and paid before reading the reviews
The correspondence from the company is very poor but lo and behold my inverter arrived within 7 days. Hats off for the good service.”
“Snatcher has delivered several items to me. Unfortunately the
EFT system is slow so one gets notified "non payment" for a few days until the bank deposit shows.
Two hanging fly traps were useless. One broke when hung up with the plastic trap falling to the ground, and the other had a leak on the bottom of the bag. I managed to repair both but after two days they have attracted NO flies.”
“I asked about the discount I saw when I was looking at products but it disappeared when I wanted to order. However when I emailed them they responded by next day with a discount code.”
“I do agree its frustrate us if were left in the dark! No actaully tracking number or email, You dont know when you will get it! The promising date when it will be deliverd is a Big fat lie, but your stuff will be delivered if your patienced i do recommend give them 14 days then email them, they do response after a while. . JUST REMEMBER DONT BUY ANY ELECTRICAL STUFF! This is a China Warehouse, its like a Fake gucci, it looks so real so awesome picture when it arrived its a joke!, so remember stuff are fake products the two jackets i bought aint that bad”
“my product was delivered two weeks ago thus far i had no refund. promises are made by Shaun and Dorothy but nothing has been done. no responses on Monday and Fridays seems they dont work. you cant call them as they only provide email address. they steal your money, quick to sell products but when products are returned your money draws interest for their benefit and client has to beg for a refund. UNPROFESSIONAL WILL NOT ADVISE TO SHOP ON SNATCHER ONLINE!!”
“Never again will I order from them. Got a mobile blender that doesn't work. Shoe bag that is falling apart, looks like it was sewn with feet rather than hands. The only reason why I gave 2 stars is because I liked the airfryer. They take forever to deliver. It was my first and last time.”
“My first order a couple years ago was good and very good quality. This time around there was no cool blue filling in the migraine hat and they falsely advertise an overly expensive glass as a set with a stand. I am very dissatisfied and disappointed”
“hi
Bought an airfryer at Snatcher, My order took about 15-20days , when i finally received it there was no manual in box, i tried to down load a manual to save myself effort , to my surprise the model they send me is not available on any website, anyway I then requested a manual, first they tell me i need to check properly in the box (seriously), then eventually they send me 3 pages that i could have typed out myself scans was upside down, this is so unprofessional, i read a few reviews on this particular item , all negative reviews and no one ever got a manual for this item. makes me wonder does Snatcher sell clone items -will never buy from them again.”