“I was so impressed by my gift of fruit, wine and chocolates hamper, that I sent my cousin one for his 60th birthday. As a foodie, he was most impressed. The quality and selection of fruit is wonderful thank you Robyn”
“I am disappointed that my fruit box i ordered to be delivered to to my son, Jason Howard in Royal Prince Alfred Hospital on the 15th had an unsatisfactory amount of ripe or even appropriate items. I was asking to emphasise grapes for a man who has been battling to keep breathing and 14 grapes arrived with 1 cvery green banana, one unripe avocado, not sure if the custard apple was ripe and was that a mango? I wished there was a company that could make up a box according to needs. At last Jason is close to leaving hospital and he has eaten a kiwi fruit that is ripe at last.”
Hello Anna and thanks for your feedback. We are truly sorry to hear that you were not satisfied with the gift hamper for your son. We pride ourselves on the 30-year history of delivering the finest quality, fresh fruit hampers. Our friendly customer care team will be in contact with you to investigate this matter further.
We appreciate your support. Team Snowgoose.
“I am very disappointed with the hamper that I arranged for a friend. It's not what was shown on the picture on the website and it did not look a lot of effort was put into the packing of the hamper. Very disappointed and definitely not $251 worth. Will not use your company again.”
Hello Cinzia. Thank you for your feedback. We are very sorry to hear that you were disappointed with the hamper you ordered for your friend. We pride ourselves on the 30-year history of delivering the finest quality, fresh fruit hampers. Our friendly customer care team will be in contact with you to investigate this matter further.
We appreciate your support. Team Snowgoose.
“The ordering experience was good but I never received notification of delivery. I can't answer most of the questions below because the delivery was a sympathy basket, and I didn't want to ask the bereaved recipient what time it arrived and whether there were any difficulties. I trust the recipient would have mentioned it if there had been challenges.”
“My friend was very happy with the gift. I particularly liked the seeds ‘forget me not’ that my friend and her children can plant in memory of her father. Such a lovely addition. Thanks for the good quality and quick delivery.”
“There was some confusion about what I ordered. I had the impression that I ordered something else. It’s true that you delivered what I ordered. Confusing probably because of the same price. Suggest that you make it more clear like a picture what you order before submitting and a picture in the email. Anyhow I take the blame on me. Happy with your service and will use you again. Thanks.”
“The person I sent the box to absolutely loved it. Quality is top notch! Only thing I would say is the inability to add items to a box and have some flexibility. But apart from that, really happy.”
“My cousin sent me a Snowgoose hamper when my Mum passed and I loved its practicality.
It made perfect sense to organise them for my friends when their Mum passed away. Snowgoose has a range with great variety & options. Easy ordering process & speedy delivery. Highly recommend”
