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Southern Fried Chics Reviews

4.2 Rating 6,767 Reviews
79 %
of reviewers recommend Southern Fried Chics
Company Reviews Product Reviews
7,008
 Questions Metrics
4.2
Based on 6,767 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 76%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Southern Fried Chics Reviews
Visit Website

Phone:

855.473.2442

Location:

117 Hampton St,
Rock Hill
South Carolina
29730

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Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“The dresses are beautiful but the return policy is only store credit.”
Helpful Report
Posted 5 years ago
Kayde Hopkins
Verified Buyer
“Product was cute. Communication from establishment was terrible. I tried to cancel the order because it was a "pre-order" item and was not showing it would even ship before the date I needed it. Crickets from the company. Still have not received any correspondence and I cannot return the item now. Was it my fault that I did not pay enough attention to the fact the item was a "pre-order", yes. Should I at least get a response from someone after trying to reach out, yes. Have I received correspondence, no. But have they sent me advertisements daily, yes. Annoyed.”
Helpful Report
Posted 5 years ago
Kelli Ruddy
Verified Buyer
“Doesn’t fit and can’t return.”
Helpful Report
Posted 5 years ago
Samantha Cantu
Verified Buyer
“Hi, your site has beautiful stuff my pants I received were so pretty but I was very sad they ran extremely small so I was unable to wear them and ended up having to give them away”
Helpful Report
Posted 5 years ago
Barberton Banks
Verified Buyer
“I love my products but I don’t like waiting for my products. I think I’ll just order from what they have in stock from now on. Things in stock ship quickly.”
Helpful Report
Posted 5 years ago
Ashly Hutton
Verified Buyer
“I wear a Large. I’ve ordered 2 shirts at different times, both large, and they fit like a small. Very upsetting ordering a $42 tank top and it doesn’t fit. Not worth the frustration or price.”
Helpful Report
Posted 5 years ago
Chelsea Parpart
Verified Buyer
“The shirt was nice that I ordered. I’m not impressed with the customer service though. I ordered an item that was NOT labeled as preorder. I waited two full weeks to reach out and suddenly this item had a big old sticker across the image that said “pre-order.” I wouldn’t have ordered it if that was the case. It’s also odd that they can’t provide a date for the pre-ordered items just “sometime in December.” It’s kind of a bummer because their clothing is cute but I know I’m not the only customer that’s had really horrible shipping times or issues.”
Helpful Report
Posted 5 years ago
Tiffany Kinne
Verified Buyer
“Super cute products. However, received multiple items that do not fit according to size.”
Helpful Report
Posted 5 years ago
Gabriela Darwent
Verified Buyer
“I love love love their clothes but their shipping methos are so disorganized and they definately need to hire more people.”
Helpful Report
Posted 5 years ago
Leslie McBrayer
Verified Buyer
“I was expecting a dress.. I will have to wear this as a top.”
Helpful Report
Posted 5 years ago
Tara Accavallo
Verified Buyer
“Ordered boots $179 in June never got them. Company says be patient it’s because of Covid. Never ordering boots again. I do like some of the things I’ve got but it takes forever to get it.”
Helpful Report
Posted 5 years ago
Madison Munday
Verified Buyer
“The website is very pretty and easy to use, lots of gorgeous looking products, but the customer service is a little slack. The first time I asked about how long it would be until my order shipped was good, but I also contacted them after I received my dress because it is damaged and I wanted them to know and I have yet to hear anything back since Tuesday, except for this review survey.”
Helpful Report
Posted 5 years ago
Marissa Payne
Verified Buyer
“The clothing line is cute and things are made well but if you have a problem the customer service lacks tremendously. For the price of the items I would just expect to be able to get things resolved in a better manner than they offer. They make it look like there is a live chat but that just takes you to an email and I have yet to find a number to actually talk to someone.”
Helpful Report
Posted 5 years ago
Sara Hilliard
Verified Buyer
“Order arrived on time and in great condition. Will order from SFC again.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I have mixed feelings. On one hand, everything the offer is beautiful but on the other hand, their customer service is horrible. I don’t know which is more important to all of you but customer service speaks volumes about a company to me.”
Helpful Report
Posted 5 years ago
Haley Black
Verified Buyer
“they have cute stuff but shipping takes forever and its hard to find the larger sizes. Seems like they always have xs and s but out of stock in L on up.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I loved how fast someone would respond to my questions.”
Helpful Report
Posted 5 years ago
Lynn Young
Verified Buyer
“Good place to buy inexpensive clothing from China.”
Helpful Report
Posted 5 years ago
Karla Collazo
Verified Buyer
“Cute shop!”
Helpful Report
Posted 5 years ago
Rebecca Bell
Verified Buyer
“I ordered the glitter tennis shoes before with no issues..they were comfy and I wore them everyday to work . I just received the black glitter pair and they are killing my feet...I have blisters on my heels. Is this shoe redesigned? I messaged customer service with no response.”
Helpful Report
Posted 5 years ago
Southern Fried Chics is rated 4.2 based on 6,767 reviews
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