Solutions Overview Learn about Reviews.io solutions Company Reviews Past customers reviews build trust in your company Product Reviews Increase conversion & sell more with product reviews Local Reviews Gain control over your local reviews and reputation Influence New Identify & engage with influential customers
Features Google Seller Ratings Get the competitive edge with Seller Ratings Reputation Management Gain control over your online reputation Reviews in Salesforce® Get in-depth customer insight within Salesforce® In-store Reviews Publish & collect reviews within your store Review Publishing Publish reviews and see SEO benefits SMS Reviews Improve review conversion with SMS reviews Review Photos Increase trust and customer engagement Reviews Adverts Boost brand awareness and re-engage shoppers Merchant Metrics Turn reviews into actionable insights Competitor Analysis Take action with real-time competitor review data
Resources Case Studies Find out how we've helped our clients Blog Latest news & tips about reviews Downloads Library of PDFs including guides & case studies Support Center Guides on integration, collecting & publishing reviews.
Plans Login Get Started for Free Are you a business? Click Here
Get Started For Free

Solutions

Features

Resources

Our Company

Sport Chek Reviews

1.90 Rating 94 Reviews
21% of reviewers recommend Sport Chek
Company Reviews
2
Questions & Answers Full Insights
Read Sport Chek Reviews
649 Review Views (past 24 hours)
01AM - 3AM
22 Review Views
3AM - 5AM
37 Review Views
5AM - 7AM
38 Review Views
7AM - 9AM
58 Review Views
9AM - 11AM
38 Review Views
11AM - 1PM
39 Review Views
1PM - 3PM
44 Review Views
3PM - 5PM
64 Review Views
5PM - 7PM
40 Review Views
7PM - 9PM
179 Review Views
9PM - 11PM
44 Review Views
11PM - 1AM
46 Review Views
01AM
1AM
17.02%
16 Reviews
4.26%
4 Reviews
0.00%
0 Reviews
9.57%
9 Reviews
69.15%
65 Reviews

Popular Questions:

Delivery

How does Sport Chek deliver? How long does Sport Chek take to deliver? Does Sport Chek deliver on time? How is accuracy and good condition of items delivered by Sport Chek?

Customer Service

How can I contact Sport Chek? How quickly does Sport Chek resolve customer queries?
Visit Website

Categories:
E-commerce
B2C

Are you a business owner?
See Business Solutions

Write Your review

Tell us how Sport Chek made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Submit Review
You will be contacted by email to verify your review.
By submitting your review you agree to the Reviews.io terms & conditions.
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service, Courier
average delivery time
Within 5 Days
on-time delivery
Greater than 41%
accurate and undamaged orders
Greater than 69%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Over a week
Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Reviewer
"Very Poor Customer Service! I ordered something online and Canada Post stated it was delivered; however, I never received it. When I contacted Customer Service, they initially stated wait a couple of days and if you still don't receive it, call back and we'll cancel your order. When I called back in 2 days, they advised that I had to wait another 5 days and then call back again......and was left on hold for over 15 minutes....When I advised that I needed the item purchased sooner than that, they suggested I place another order. Why would I place another order when I never received the first one....yet have paid for it.......Will not order from them again!"
3 Helpful Report
Posted 10 months ago
Are you Sport Chek? Gain access to your dashboard so you can reply to this review. Free Access
Jack
Verified Reviewer
"Horrible service, Customer service, bunch of lies Never order from this place, Lucky if you ever get your order."
2 Helpful Report
Posted 6 months ago
Catrina Mazur
Verified Reviewer
"I wouldn't recommend SportChek. Customer service is terrible both in store and online. They don't listen to customer concerns. Still waiting for my sons shoes, will take two weeks to receive them."
2 Helpful Report
Posted 10 months ago
Anonymous
Verified Reviewer
"Don't waste your time ordering online here. I placed an order for 5 items (that were online) to only get a message back from them that they were not able to fulfill any single item as they couldn't find it in stock! Not just 1 item, ALL 5 items! Stop wasting customers' time and update your inventory management system!!!"
1 Helpful Report
Posted 6 months ago
Anonymous
Unverified Reviewer
"Like other customers if I could give a lower than 1 Star review I would! Placed an order over 2 weeks ago for a single item, they quickly charged me for the item but never shipped it. I have emailed and called multiple times with no resolution just a run around every time! I will NEVER purchase anything with SportChek again. Very dissatisfied."
1 Helpful Report
Posted 8 months ago
Anonymous
Unverified Reviewer
"Waited 20 minuets for someone to help us in the shoe department. Staff walked passed us and ignored us. I finally found someone to help us who then disappeared for 10 minutes and we eventually left without getting any service. I spoke to the manager who simply said I’m sorry I will talk to staff. Obviously managers nor the on floor staff any kind of customer service training. The manager definitely has no leadership training and is not equipped to handle or deal with customer complaints. Word of advice, invest in training your staff including your managers. Hire qualified managers and not teenagers to teach your staff."
1 Helpful Report
Posted 1 year ago
Ken
Unverified Reviewer
"good and fast shipping"
1 Helpful Report
Posted 1 year ago
Jennifer
Verified Reviewer
"Online inventory does not reflect reality- visited store and they didn't have what the website indicated they had in stock, for 2 different products. Took them 25min of looking to confirm. Ended up ordering online, still no updates 7 days after ordering (despite website indicating product was in same major city was me!) Failing at online retail."
1 Helpful Report
Posted 1 year ago
Sport Chek is rated 1.90 based on 94 reviews
Our Company
Business Solutions Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request