Sport Chek Reviews

1.90 Rating 98 Reviews
21% of reviewers recommend Sport Chek
887 Review Views (past 24 hours)
7PM - 9PM
118 Review Views
1 New Reviews Written
9PM - 11PM
86 Review Views
11PM - 1AM
46 Review Views
1AM - 3AM
42 Review Views
3AM - 5AM
56 Review Views
5AM - 7AM
78 Review Views
7AM - 9AM
54 Review Views
9AM - 11AM
63 Review Views
11AM - 1PM
43 Review Views
1PM - 3PM
40 Review Views
3PM - 5PM
128 Review Views
5PM - 7PM
133 Review Views
Are you a business owner?
See Business Solutions

Write Your review

Tell us how Sport Chek made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service, Courier
average delivery time
Within 5 Days
on-time delivery
Greater than 40%
accurate and undamaged orders
Greater than 69%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Over a week
"I have purchased items at Sport Chek in early June and again today July 13, 2019. Both times there was an in store promotion for $30.00. Both times that I have purchased items, the cashiers have failed to provide me with the gift card promotion. I have asked both times and the response is oh yeah I forgot... and then they have to modify the invoice. Coincidence???? I don't think so. The $30.00 voucher is not the greatest either, the expiry is within weeks of your purchase. I note that there is seldom sales at Sports Chek. All other sporting goods stores have great discounts and better costumer service. After today, I will never go back there again."
Posted 2 months ago
Are you Sport Chek? Gain access to your dashboard so you can reply to this review. Get Access
"I ordered a kids football jersey, I used their true fit size to figure out the size I needed. It suggested I buy a medium, when I received it, the medium was way to small for a football jersey. I sent an email to the company to mention this, their reply was to send me a link to purchase another one. Thanks SportChek, $40 down the drain. Great customer support."
Posted 3 months ago
"I ordered a new heart monitor watch online. What I received was a used, repackaged watch that was missing all documentation and instructions, and the watch itself was covered with sticky fingerprints that seemed to have had strawberry jam on the hands when using the watch. If this is a returned product it should have been properly inspected and cleaned before sending it out as a new product - ultimately, it should not have been sent out as a new product to someone trusting the retailer to send out a new product"
Posted 5 months ago
"Ordered new shoes from the online store. Received a pair that had obviously been used. Stain on the upper left shoe. Did a return in store, it was hassle free. I will try to order the same shoe again in a different colour as they did fit. Hopefully it'll be new this time around."
Posted 5 months ago
"i have never seen a store that hiked up prices of items on clearance."
Posted 7 months ago
"I am at sportcheck etobicoke and am having great difficulty finding any sales staff much less with any enthusiasm. I also asked for original price on a marked down product and was told head office will not provide. I find withholding of this information puzzling and suggest it is not a good customer policy. Previous experiences have been much more positive."
Posted 8 months ago
"I recently when to Sport Chek in Southcentre Mall in Calgary and the manager JJ has terrible; zero customer service. I went there to purchase a coat that was said to be available there online. My size and the colour I wanted. I had 2 wonderful staff members trying to find the coat in the back warehouse. Both could not find. I spoke with JJ who said “it’s probably in the back and we can’t open the boxes until the current sale was over.” I was confused because I could have purchased on line and I would have gotten it, plus online stated it was at this store and other locations did have the coats on the floor; just not my size. JJ did nothing to resolve the situation. He was rude and it was clear that he didn’t care about the sale or not. I won’t go to that location again. PS The option to rate my customer service on this webpage didn’t work either."
Posted 1 year ago
"Ordered 2 pair of shoes online. Got somebody else’s shipment. Called customer service. Shoes are no longer available. Was asked to send wrong shipment back, but no effort is made to find my order, was just asked to look for other shoes, which I am not going to do. Very very disappointing . This was my first and last order with sport check."
Posted 1 year ago
"I bought 7 pairs of SAXX underwear online. The underwear are great, but they were delivered with the security tags attached! I had to return to the sportchek store to have them removed! Kinda defeats the purpose of shopping online at sportchek."
Posted 1 year ago
Sport Chek is rated 1.90 based on 98 reviews