Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,641 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pricing is competitive and delivery was prompt. The small problem I had with one of the items was addressed immediately and then I also received a follow up email to make sure I was happy. Will be ordering more product in the future.”

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Posted 8 years ago

“I like the color code is terrific with detail distance applied to cover a watering area”

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Posted 8 years ago

“Excellent prices, fast delievery, and the best customer service EVER. I had a leaky part and Jennifer from customer service online took care of everything. I will definately use Sprinkler supply store in the future.”

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Posted 8 years ago

“got what we needed”

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Posted 8 years ago

“Great customer service and prompt delivery!”

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Posted 8 years ago

“Great selection! Fast delivery! Great customer support!”

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Posted 8 years ago

“One thing! You should tell customer that TIPs do not come with pop up sprinklers. OR give option of buying when pop ups are purchased.”

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Posted 8 years ago

Hi Dennis, thanks for your review. I totally understand the confusion; I can see that information was missing off of the listing for the part that you bought. I've made that correction. Please don't hesitate to get in touch if there's anything that I can do for you! Have a great day! Denny ~ Customer Service Manager

Posted 8 years ago

“They had the correct part at the best price. Delivery was prompt”

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Posted 8 years ago

“Delivered order quickly at a a good price. Reasonable shipping rates.”

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Posted 8 years ago

“Great service and plenty of items to select from! Now, I hope to be able to fix my sprinkler system! Thanks”

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Posted 8 years ago

“Excellent website. Eay to find products Order delivered promptly and 100% correct”

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Posted 8 years ago

“The online process was easy to use and my order was shipped and received quickly. The stabilizer stakes I ordered were exactly as descripted.”

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Posted 8 years ago

“Best price. Fast service. Product as advertised. Great customer service!”

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Posted 8 years ago

“Perfect fit. Hard to find bulb.”

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Posted 8 years ago

“Placed an order for some LX lights and was not informed at checkout that everything wss backordered. First package came looked as though it had been on someones shelf for years. The second package was better shape but was useless without the other half of the fixture. Received the final package last week and decided that even though i saved a few dollars, i won't be buying from your store any time in the future.”

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Posted 8 years ago

Hi Thomas, thanks for your review. My apologies for any inconvenience; I can see that you did receive several shipments from us on this order and I can understand the confusion. We had several of the parts on your order in various warehouses and ordered the rest from the manufacturer. Please don't hesitate to get in touch if you feel that any of the parts that you received were in less than new condition, everything that we ship should be new from the manufacturer and I will definitely take care of you. Denny ~ Customer Service Manager

Posted 8 years ago

“Carries a very good range of products, including specialty products I couldn't find elsewhere. No minimum purchase required and very quick delivery and quick response from customer service. Website it good. Good experience throughout!”

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Posted 8 years ago

“I am still waiting on parts exchange to order correct Parts this process is not user-friendly and it's taking far longer than I expected. Hope it works out and there are no more snafus.”

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Posted 8 years ago

Hi Jerry, thanks for your review. My apologies for any confusion, but I took a look at your return information and it has yet to arrive at our returns center. Please feel free to forward over tracking and I'll be happy to take a closer look. Denny ~ Customer Service Manager

Posted 8 years ago

“Quality Products at a great price. Please make the effort to provide Low cost USPS shipping for your Hawaii customers. By providing USPS shipping for Hawaii you will be going the extra mile to assist you Hawaii customers who are under a greater disagvantage than most of your customers. Please set up a USPS option for Hawaii shipping. Thank YOU”

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Posted 8 years ago

“good products good price delivery a bit slow to west coast but this was over the holidays so not surprising. would be nice if you carried more controllers, i didn't see waterproof wire splices but maybe overlooked”

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Posted 8 years ago

“All the parts came in very quick”

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Posted 8 years ago

Sprinkler Supply Store is rated 4.7 based on 5,641 reviews