Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,445 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,445 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices, like speaking to a real person when i have order questions, and quick delivery .”

Helpful Report

Posted 8 years ago

“Only online store that has had everything I needed when doing repairs to my lawn sprinkler system.”

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Posted 8 years ago

“I received items that turned out not to be suitable for my needs. You handled return promptly with full refund. You really do seem to place the customer's needs above all else.”

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Posted 8 years ago

“Finding and ordering the part on-line was fairly easy, and the proper part arrived in good condition shortly thereafter. A good experience. Thanks.”

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Posted 8 years ago

“Everything in stock and quick delivery”

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Posted 8 years ago

“Product and price were good. Shipping was Horribly Slow. There was not a faster freight option upon checkout. "Ground" from the Midwest to the west coast might as well be by pony express!! Palmer”

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Posted 8 years ago

Hi H, thanks for your review. We're shipping from our warehouses on the east coast, so shipping time to the opposite side of the country generally takes about 4-5 days. I can completely understand and sympathize with placing an online order and having to wait for the product to arrive. It can be aggravating. Denny ~ Customer Service Manager

Posted 8 years ago

“My customer service gal was the best and very pleasant and professional.”

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Posted 8 years ago

“Materials arrived in good shape and timely.”

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Posted 8 years ago

“Execellant service. Their web is amazing with Tons of information. Theyhave alternatives to old parts which is very hard to come bye. I would always recommend the company to my friends”

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Posted 8 years ago

“to long on shipment!”

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Posted 8 years ago

Thanks for your review. My apologies for not meeting your arrival needs on this order. I can see that there were delays both on our side and from the shipping company. I hope you'll give us a chance to make it up to you. Please get in touch if there's anything that I can do to help make sure that your next experience with us is better. Denny ~ Customer Service Manager

Posted 8 years ago

“got what i needed”

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Posted 8 years ago

“Very fast delivery.”

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Posted 8 years ago

“Good communication, timely delivery, exceptional price. It's a nice surprise to find a company that actually does what it promises to do......”

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Posted 8 years ago

“Easy breezy ordering and supersonic turnaround time!”

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Posted 8 years ago

“I wish your website would of been more specific and added that it was an indoor irrigation system. I needed the outdoor unit but due to living in AZ, I couldn't wait for another unit.”

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Posted 8 years ago

Hi Paul, thanks for getting in touch. My apologies for any confusion. It looks as though we have the controller that you purchased marked as an indoor, but we may have to take a look at making that information more obvious on our website. Please contact me if you want to make arrangements for a return. Denny ~ Customer Service Manager.

Posted 8 years ago

“The price is way better than Home Depot and the delivery was fast.”

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Posted 8 years ago

“Fast service for a fair price”

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Posted 8 years ago

“We received all the parts we requested very quickly! We were very happy about that because our grandson from Boston was there to help with the repairs. He was fascinated with the procedure and end result! We could not be happier with your product and would definitely order from you again!! Thank you!!”

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Posted 8 years ago

“Perfect product shipped fast!!”

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Posted 8 years ago

“Shipping was very fast I liked that”

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Posted 8 years ago

Sprinkler Supply Store is rated 4.7 based on 5,445 reviews