Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,641 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

Write Your review

Tell us how Sprinkler Supply Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful experience with this company! Easy to order from website. Kept in tough regarding progress of order and shipping. Items just what I needed! Thank you !”

Helpful Report

Posted 8 years ago

“Received exactly what I ordered and needed.”

Helpful Report

Posted 8 years ago

“Great service, with orders dispatched and delivered in a timely manner, very satisfied.”

Helpful Report

Posted 8 years ago

“Twice I was told in emails that a backordered item would take 7-10 days. Twice I had to call Sprinkler Supply to get status. It took over 30 days for the items to be delivered. It appeared actual shipping was triggered by my second call. I requested the '10% discount on your next order' be applied to this $470 order due to delays and poor communication. I received silence. I don't get the impression 'customer service' is part of their company policy.”

Helpful Report

Posted 8 years ago

Hi Frank, thanks for getting in touch. We did have a lag at the end of the year due to our warehouses being closed for the holidays. We did try to notify everyone of the delay, but it sounds as though we need to do a better job of that next year. Your parts were shipped out the first day that the warehouse employees were back on 1/2. Looks like it was about 20 days from the day of order, which I agree is longer than we told you and not acceptable. I'm happy to offer a 10% discount on the order for your troubles, and I apologize again for any inconvenience this caused. Denny ~ Customer Service Manager

Posted 8 years ago

“My order was easy to complete on their Website, was promptly filled, and easy to track when shipped. I received it a day earlier than expected.”

Helpful Report

Posted 8 years ago

“Easy online ordering and fast delivery that I could track.”

Helpful Report

Posted 8 years ago

“Great product, quick delivery.”

Helpful Report

Posted 8 years ago

“Website easy to follow. order arrived right on time. Item was just as ordered. Nothing at all to complain about. I give it a "very good" rating.”

Helpful Report

Posted 8 years ago

“Great prices on their products and fast shipping.”

Helpful Report

Posted 8 years ago

“Good products and service”

Helpful Report

Posted 8 years ago

“Excellent service.”

Helpful Report

Posted 8 years ago

“Great customer service, good price point for high end light fixtures (FX).”

Helpful Report

Posted 8 years ago

“Fast delivery, great product you can count on”

Helpful Report

Posted 8 years ago

“Although the item I ordered was on backorder, It still arrived promptly. Job well done.”

Helpful Report

Posted 8 years ago

“User friendly website, prompt shipping, and completely problem free experience.”

Helpful Report

Posted 8 years ago

“Excellent service!”

Helpful Report

Posted 8 years ago

“On line item was easy to find and purchase and delivery was on time and correct.”

Helpful Report

Posted 8 years ago

“Nice shopping . Easy to work with.”

Helpful Report

Posted 8 years ago

“Great service and quick shipping, thanks”

Helpful Report

Posted 8 years ago

“I am usually very careful what I order online, but I ordered the wrong size of drip hose and fittings. I called, and Denny helped me with my mistake. I immediately received instructions on how to return the items. I'm just waiting for my credit so that I can order the right parts.”

Helpful Report

Posted 8 years ago

Sprinkler Supply Store is rated 4.7 based on 5,641 reviews