Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,281 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,281 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy to get the part I needed to raise the sprinkler head rather digging up and replacing the thing.”

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Posted 1 year ago

“Thank-you for shipping in a timely matter Hunter I-20 rubber weather caps for my sprinkler system.”

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Posted 1 year ago

“Always have what I need with fast shipping”

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Posted 1 year ago

“good service right parts all was good”

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Posted 1 year ago

“Overall it's great! I can find the sprinkler supplies I need here, that can't be found anywhere else, for reasonable prices. My only complaint is the flat rate shipping fee I pay. I live within an hour of a distribution center and there isn't a local pickup option that I can tell, and I still pay a high shipping price tag.”

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Posted 1 year ago

“Thanks for getting my order out and to my place in good time.”

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Posted 1 year ago

“Good prices to include shipping when compared to other stores. What matters is the final dollars out of the pocket. Order arrived quickly too”

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Posted 1 year ago

“Great product and price. Fast shipping and well packaged. Would buy again.”

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Posted 1 year ago

“Fast reliable service, parts were delivered on time and exactly what I needed to fix my leaking sprinkler system. Thank you !!”

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Posted 1 year ago

“Quick, easy ordering and delivery! Price was great. I will definately use again. Thanks again Denny.”

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Posted 1 year ago

“The Hunter power transformer was shipped and received quickly. It works perfectly.”

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Posted 1 year ago

“A very easy, and dare I say fun, transaction. Fast service and shipping from an obviously well-stocked supplier (both in terms of products and people). As a humble homeowner my irrigation needs are not great, but as they arise I will certainly deal with SSS again.”

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Posted 1 year ago

“I needed a few specialized parts that I needed for my sprinklers and ordered them from Sprinkler Supply Store because of the lowest cost. They shipped the parts next day and I received them a few days later. They are very focused on their business and want to keep their customers happy.”

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Posted 1 year ago

“They told me what part I probably needed for our Irritrol Rain Sensor. The part worked and we didn't have to buy a whole new system.”

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Posted 1 year ago

“Ordered and delivered without any problems! The only thing is I ordered the same part two different times (I didn’t realize I needed two valves at first) and had to pay $10 shipping twice but that’s on me. Would order from Sprinkler Supply again for sure!”

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Posted 1 year ago

“Was easy to order parts and delivery worked out great for timing. Cost was reasonable and the online system works great.”

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Posted 1 year ago

“Ordered exact part I needed, it arrived quickly and worked perfectly when I installed. Great experience very fast service and very reasonable price too. Thanks again Matt”

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Posted 1 year ago

“They had the parts I needed and delivered quickly. Highly recommend them!!!”

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Posted 1 year ago

“Very diappointing about this order. I received the wrong items on May 25 and I then quickly sent an email with picture asking for help on May 26. Despite of a long Memorial weekend to May 27, I understand it likely be a couple of days delay. However, I have not received anything or heard anything about shipping the correct items to me by June 2-- this is an entire week. I was desperate for the correct items, and conctacted the customer service again on May 30th. No response... never experience something like this at other place. After I wrote this review, I contacted customer service requesting refund. They refunded me immediately. And to my surprise, I received the correct items the next day! Collectively, I believe Sprinkler Supply Store is a really good and reliable supplier. However, the dealing with my situation could be better by more effective communication and updating.”

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Posted 1 year ago

“Quick and easy ordering process. My order came promptly with good communication.”

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Posted 1 year ago

Sprinkler Supply Store is rated 4.7 based on 5,281 reviews