Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,401 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,401 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered new nozzles, turret caps, and turret collar clamp tool for my Hunter PGP ADJ rotary sprinklers. Good prices and prompt shipping. Also excellent demonstration and "how to" videos at website.”

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Posted 1 year ago

“Product shipped quickly. Covers for PGP rotors were what I needed to replace 10 yr old ones.”

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Posted 1 year ago

“Great product selection, and the service is great.”

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Posted 1 year ago

“This company has worked great for me so far whether it’s a broken part or getting me a part fast.”

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Posted 1 year ago

“Finding the correct repair part was easily accomplished on the web site. Delivery took a day longer than expected. The problem arises because USPS delivery only accounts for arrival at the nearest Hub. Delivery to a mailbox serviced through the Post Office serviced by the hub takes an extra day (6 days). Not a disaster but did rearrange my scheduled repair. System works perfectly. Thanks”

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Posted 1 year ago

“i ordered a hunter controller and made the mistake of 1 station vs. 4. I wrote customer service to exchange and found prices online for $60 less ~ asked this could be honored with exchange. was told no ~ and am returning at my expense , with your 20% restock fee. will not order again from sprinkler supply”

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Posted 1 year ago

Hi Vanessa - thanks for the review. You had asked us to price match an item from another company that was already priced below cost, in addition to the extra 10% store credit refund you were wanting to use for the return. It wasn't a situation where we would have been able to honor your request without losing money. We'll be happy to waive the restocking fee as long as the original controller returns back to us in new condition.

Posted 1 year ago

“Part was exactly what I ordered and it arrived on time.”

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Posted 1 year ago

“Order took weeks to arrive and one package had been torn open and contents could have easily fallen out.”

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Posted 1 year ago

“Gave me the supplies I needed, shipped quickly, funny marketing emails”

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Posted 1 year ago

“Good price and fast shipping”

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Posted 1 year ago

“Excellent service, fast shipping, and great follow up. Thank you”

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Posted 1 year ago

“Great Service, tons of help information on the site.”

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Posted 1 year ago

“All items i needed were readily available and shipped all in one package. Great service!”

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Posted 1 year ago

“Excellent service. Quick and responsive”

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Posted 1 year ago

“My previous experience was great but my recent experience has been "product in back order", even though it wasn't mention during time of purchase. I'm still waiting on my order....if you guys can expedite the order, I would appreicate it.”

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Posted 1 year ago

“All the parts i ordered came as expected. Everything installed and working perfectly. Best price i found on the internet.”

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Posted 1 year ago

“Very happy with this product and fast delivery”

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Posted 1 year ago

“Good website, succinct. Showed up on time and worked as advertised!”

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Posted 1 year ago

“The Sprinkler Supply Store has responded very quickly to my orders and supplied the parts I've needed in excellant condition using one of the most reliable delivery services.”

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Posted 1 year ago

“Perfect size”

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Posted 1 year ago

Sprinkler Supply Store is rated 4.7 based on 5,401 reviews