Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,280 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,280 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One stop shop”

Helpful Report

Posted 1 year ago

“Fast shipping and have lots of very hard to find parts”

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Posted 1 year ago

“I was searching for a Hunter check valve for my irrigation system and came across the Sprinkler Supply Store. Their website was easy to navigate, had great descriptions and part pictures, and very reasonable prices. Communication was excellent. When the part was identified as out of stock, they quickly informed me and gave me an estimated in stock date, which was less than a week. Once in stock, the part was shipped and arrived early. Thanks for a great experience. I’ll be back.”

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Posted 1 year ago

“They had just what I needed. Easy to order on line. Great communication! Received order in timely matter.”

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Posted 1 year ago

“Excellent prices, quick shipping, carefully packaged, and excellent customer service with timely updates. Great experience!”

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Posted 1 year ago

“Stumbled on Sprinkler Supply Store last year and booked marked them when they were the only ones who had the Hunter parts I was looking for. I now use them as part of a handfull of suppliers I can count on. Good prices and fast shipping, even if you select ground-free.”

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Posted 1 year ago

“The store had the part I was looking for, sprinkler set screw. I ordered 10 even though I only needed one because shipping was the same either way. Shipping was stupid expensive. I would've ordered one set screw if shipping would been the cost of a stamp. Could've put the ten set screws in an envelope and put two stamps on it, that'd be enough. The cardboard box that delivered the set screws was far too large of a shipping method.”

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Posted 1 year ago

“Good product,very fast delivery of product. I am very impressed by the service!!!”

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Posted 1 year ago

“Fast response from my questions, fast delivery. Lewis”

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Posted 1 year ago

“Excellent communication from Seller re: purchase, shipping timeline, ETA. Merch arrived well-packaged and well-packed inside. Very pleased with purchase.”

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Posted 1 year ago

“Price was reasonable, and they had the hard to find parts i was lookibg for.”

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Posted 1 year ago

“Excellent way to cap off a pop up sprinkler head without having to dig up the whole head. It works on brands that have female spray nozzles only. Not compatible with toro nozzles”

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Posted 1 year ago

“I have ordered a few times from Sprinkler Supply Store. Your team is awesome. First time, with past order, I had to return an item back to you. Process was simple and easy. Thanks again for all your help”

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Posted 1 year ago

“Was pleased with Sprinkler Supply. First time using and was very happy with my experience.”

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Posted 1 year ago

“The order and delivery process was effective and efficient. Product was delivered as promised.”

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Posted 1 year ago

“Everything was what I want to upgrade up sprinkers, except I did not get the 570 1/4 spray nozzles in stead got two of the 570 3/4 nozzles. thnak you”

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Posted 1 year ago

“easy order process and prompt delivery.”

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Posted 1 year ago

“Great place to do business with, great prices”

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Posted 1 year ago

“Terrible customer service. I have been trying to resolve 2 issues and I can not get an answer back.”

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Posted 1 year ago

Hi David - thanks for your review. I responded to your email on 6/21 asking if you could please send over a photo of the item you were contacting us about and have never received a response back. Please send over that photo and we'll be happy to get this resolved for you ASAP. Denny ~ Customer Service Manager.

Posted 1 year ago

“Service was excellent. Will definitely use them again.”

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Posted 1 year ago

Sprinkler Supply Store is rated 4.7 based on 5,280 reviews