Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.71

4.7 Rating 5,216 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,216 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I couldn’t find the part locally. Found it online at sprinkler supply store. It arrived fast and I got the sprinkler system back up and running the day the part was delivered.”

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Posted 11 months ago

“when I received my sprinkler heads noticed I ordered wrong one called the store and explained, he refuded me and sent me the correct one. Great service.”

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Posted 11 months ago

“Order came on time .Just what I ordered”

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Posted 11 months ago

“Was looking for individual filters for sprinkler heads. Hard to find anyone who sells them separately. But landed on the Sprinkler Supply Store. Found what I was looking for -- and REASONABLY priced. Purchased a large quantity of what I needed. Easy to order through site and order shipped quickly. Arrived in perfect condition. Very happy with everything.”

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Posted 11 months ago

“The RainBird disk filter arrived on time and in perfect working order. Good Job.”

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Posted 11 months ago

“Hunter parts were good value, easy install & performed perfectly as advertized.”

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Posted 11 months ago

“Exactly what I was looking for and quick delivery.”

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Posted 11 months ago

“Excellent experience. Handled my order very well. Honored my request to ship available and backordered items separately i.e. without awaiting the backorder items.”

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Posted 11 months ago

“They have what I need when I need it. Shipping and handling is not unreasonable.”

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Posted 11 months ago

“Sprinkler Supply Store is my go to store for irrigation parts. They have excellent selection of sprinkler products, with reasonable prices and quick delivery. There are also many many useful videos on the site to help you with very useful detail information.”

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Posted 11 months ago

“East to order, good pricing and fast delivery. What more can you ask for.”

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Posted 11 months ago

“EZ to work with and honest! Found parts I couldn’t get anywhere else.”

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Posted 11 months ago

“Took my money and ran. No product and no returned messages. I am fixing to have to turn them in to the authorities to get my money back. RUN FAR FROM THIS PLACE, TOTAL FRAUD.”

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Posted 11 months ago

Hi Stanley - thanks for the review. Looks like we went back and forth on emails at the end of last week regarding the shipping status of your backorder order and promptly canceled on the 11th per your request and an automated email went out to notify you of the cancelation. The refund generally takes about 24-48 hours to show up your payment method. Let us know if you need the confirmation number for the credit to follow up with your credit card company.

Posted 11 months ago

“Excellent product availability with prompt delivery, it does not get better than that!”

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Posted 11 months ago

“Would love to give you a review, but supposedly shipped on 6/4 and still have no received the part. Shipping process has room to improve.”

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Posted 11 months ago

Hi Ronald - thanks for your review and our apologies for the delay. Your order was placed on the 3rd and shipped promptly on the 4th. From there it looks like it has been tossed around the USPS system for the past 8 days, but the tracking is showing it's out for delivery today. Reach back out if you don't receive it and we'll get a replacement order out for you ASAP.

Posted 11 months ago

“Happy to get the part I needed to raise the sprinkler head rather digging up and replacing the thing.”

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Posted 11 months ago

“Thank-you for shipping in a timely matter Hunter I-20 rubber weather caps for my sprinkler system.”

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Posted 11 months ago

“Always have what I need with fast shipping”

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Posted 11 months ago

“good service right parts all was good”

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Posted 11 months ago

“Overall it's great! I can find the sprinkler supplies I need here, that can't be found anywhere else, for reasonable prices. My only complaint is the flat rate shipping fee I pay. I live within an hour of a distribution center and there isn't a local pickup option that I can tell, and I still pay a high shipping price tag.”

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Posted 11 months ago

Sprinkler Supply Store is rated 4.7 based on 5,216 reviews