Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,641 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Basic shopping experience nut it works as expected. Shipped quickly and arrived in good shape.”

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Posted 4 years ago

“Quality and fast delivery, good job”

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Posted 4 years ago

“Finally Received the items that got lost in the usps mail at no fault to sprinkler supply store. They contacted me after I sent them a email and they tracked it down and took care of a reorder that I had made . Thank you for the help !”

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Posted 4 years ago

Hi Joseph - apologies for any confusion. Sounds like you weren't receiving our return emails, but we worked this out over the phone this morning and you should be all set. Please don't hesitate to get in touch if there's anything else that we can do for you. Denny ~ Customer Service Manager

Posted 4 years ago

“So far so good ! Have not yet installed product but appears to be exactly as ordered. Service, Web Site and prompt shipping - all very good.”

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Posted 4 years ago

“Lots in stock with great prices and fast shipping”

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Posted 4 years ago

“Purchase made and acknowledged on 12/2. Today 12/20, it has not arrived. Question placed online at the same time that the order was placed went unanswered but got a lot of emails on the purchase.”

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Posted 4 years ago

Hi Vatcharachai, thanks for your review. We've checked the tracking - your order shipped out the same day it was placed but appears to have been lost in the FedEx system for a time. It was finally scanned again yesterday in Sacramento, CA, so please don't hesitate to get in touch directly if it hasn't arrived to you in the next 2-3 days. https://www.fedex.com/fedextrack/?trknbr=286948227241&trkqual=12022~286948227241~FDEG Our apologies for the confusion. I did a search of your name and email address in our system for your question, but weren't able to locate any communication from you. Please be sure that you're emailing info@sprinklersupplystore.com with any questions. We pride ourselves on responding quickly to customer inquiries. Denny ~ Customer Service Manager

Posted 4 years ago

“I needed some parts to repair the drip irrigation system for my backyard landscaping and found all the parts here at Sprinkler Supply Store. Placed order and received the items quickly. Very satisfied with the company, will be ordering parts from them again when I need any more items.”

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Posted 4 years ago

“They had what I needed, and shipped it quickly!”

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Posted 4 years ago

“Items arrived quickly and in good order. I installed several check valves and now have ZERO leaks in the entire system.”

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Posted 4 years ago

“This was a very hard part to identify, let alone ordering. The Sprinkler Supply Store had the part, with full description, and made ordering and delivery very easy.”

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Posted 4 years ago

“Excellent service correct product at the correct price and had it stock.”

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Posted 4 years ago

“I received a backflow preventer at a very competitive price and it was exactly what I needed to replace my leaking backflow preventer that was 20 years old.”

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Posted 4 years ago

“You guys sent the wrong order”

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Posted 4 years ago

“Every thing went fine. Parts were as expected.”

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Posted 4 years ago

“Sprinkler Supply sent us the correct materials ordered in a timely manner.”

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Posted 4 years ago

“The product arrived pretty quickly.”

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Posted 4 years ago

“I have waited over four months to receive the o rings needed to complete the restoration of my friend's sprinkler system.”

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Posted 4 years ago

Hi John, thanks for getting in touch. Our apologies for the delay - you can chalk this one up to one of the supply chain issues that you keep hearing about on the news. There's been a global shortage of the silicone rubber that Dura uses to make their o-rings, and we ended up with longer than expected wait for those parts. There are still a small handful of Dura parts that we're still waiting to receive from them. We're hoping that Dura will be able to get caught up during the off season and we'll be able to avoid these delays moving forward. ~ Denny ~ Customer Service Manager

Posted 4 years ago

“Website was easy to navigate to find the parts I needed. The order was delivered on time and exactly what I ordered. Communication was very good on order status. I will purchase future parts from Sprinkler Supply Store. Clinton”

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Posted 4 years ago

“I have used your valves for many. The order I received before this one there were 3 valves that leaked form the one i" fitting. I disposed of the firt two but I do have the last one.”

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Posted 4 years ago

“My item arrived broken, however I was able to use heavy duty construction adhesive to help bond the corners. The box wasn’t crunched so I doubt it was damaged while in transit.”

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Posted 4 years ago

Sprinkler Supply Store is rated 4.7 based on 5,641 reviews