Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,375 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,375 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was easy and I received my order in a couple of days. All was good.”

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Posted 2 years ago

“Very prompt ordering and delivery. However, the shipment was the 1" coupling with the ridges inside when I ordered the Slip coupling which I was told did not have the ridge in the center of the coupling.--I could have been mistaken. I want the 1" coupling so I can slide the coupling in full on one pipe and slide it down the connecting pipe.”

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Posted 2 years ago

“Good selection of items at a reasonable price while keeping you informed of the status regularly.”

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Posted 2 years ago

“Took 4+ weeks to receive the product once ordered which I was not pleased with. Ended up ordering the same product from Amazon, albiet for more money, and received the product within days.”

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Posted 2 years ago

“well documented”

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Posted 2 years ago

“As a homeowner working on our sprinkler system, I recommend Sprinkler Supply Store. I placed my order late Friday and received it quickly (Wednesday). Everything I needed was in stock, and the prices were great. Will definitely be ordering from them again!”

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Posted 2 years ago

“Got everything as ordered fast and at a great price.”

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Posted 2 years ago

“Their standard shipping is Super fast like overnight, represents responding with less than 24hrs for emails, products are listed in very details, their price is cheaper than everywhere else. if you need the sprinkler related products, try them.”

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Posted 2 years ago

“Great company!! Super personable, knowledgeable, and helpful. Fast shipping too! Highly recommended! This will be the only company I’ll use for my irrigation needs! Thanks guys for your rare caring service! Your the best!!”

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Posted 2 years ago

“Very prompt in responding to the order. Delivery was fast”

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Posted 2 years ago

“Had problems with an order - could not get a response from anybody, each one would have to check with someone else and get back to me.”

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Posted 2 years ago

Hi Paul - thanks for your review. We had some of our other staff helping cover customer service late last week while I was out of the office, so they had asked me to take a look at your situation when I returned yesterday. I did refund you promptly as you had requested as soon as I was able to figure out what had happened. Please reach out if you need any further assistance.

Posted 2 years ago

“Best place to buy sprinkler supplies”

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Posted 2 years ago

“exactly the parts and tools that I needed delivered on time”

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Posted 2 years ago

“perfect product, fast checkout, good price and fast delivery-thank you!”

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Posted 2 years ago

“I was repairing an old Toro valve that was placed below the main 2”‘sprinkler line that elbows at the same location as the valve which is 3” below the elbow. Bottom line: almost impossible to dig down to remove the valve. So, I took the solenoid and diaphragm/ bleed valve off the new valve you sent and installed them in the older valve. Success! The system now works great you your product is solid. Thanks for getting it to me fast.”

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Posted 2 years ago

“High quality sprinkler parts that were delivered quickly. Great prices as well.”

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Posted 2 years ago

“As a homeowner making his own repairs and alterations to my sprinkler system the Sprinkler Supply Store has been invaluable to me. It's almost impossible to find the various parts I need (multi-conductor wiring, couplers, etc) in local stores, and contractors are way too expensive for such simple work. I love the clear and organized web site, ease of transaction and fast delivery of parts. Thanks!”

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Posted 2 years ago

“The product I bought was a good price but the shipping made it more expensive than buying it in a local store. Paying over $6.00 in shipping to receive two caps that are under an ounce, then having to wait four days for them to arrive was frustrating. I had no choice because the items were not available in our local stores.”

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Posted 2 years ago

“Great selection and price, prompt delivery and even enjoyed your occasional emails. However the packaging was not so good. The shredded paper used as fill made a mess getting things out of the box and we had to clean it up and dispose of it.”

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Posted 2 years ago

“I have used SSS several times and always appreciate their service.”

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Posted 2 years ago

Sprinkler Supply Store is rated 4.7 based on 5,375 reviews