Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,404 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,404 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website was easy to navigate and use. Selection was awesome compared to other sites. Shipping very fast.”

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Posted 2 years ago

“I’m very disappointed in the item I received, I ordered a sprinkler but only received the shell without sprinkler head. I was expecting a complete sprinkler so that I could replace one that was broken. I believe I was taken advantage and feel cheated”

Helpful Report

Posted 2 years ago

Hi George - thanks for your review. It looks like you bought a single Weathermatic spray head - if you're missing the nozzle, that part is sold separately. Regardless, reach out either via email at info@sprinklersupplystore.com or text 833-343-4590 with a photo of the item that you received and we'll get this figured out for you ASAP.

Posted 2 years ago

“The Netafim TL075FTEE Combination Tee Ins x Ins s 3/4” was a perfect fit for my damaged tee.”

Sprinkler Supply Store 5 star review on 19th September 2023

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Posted 2 years ago

“I bought some caps to convert to a dropper system. Items shipped fairly quickly. Once installed they fit great. Thanks”

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Posted 2 years ago

“Excellent tracking updates and product”

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Posted 2 years ago

“They had what I needed at the best price. Product was received as advertised and solves the problem”

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Posted 2 years ago

“Wide product selection and great communication during ordering process.”

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Posted 2 years ago

“I only received 3 of the 5 large Hunter sprinkler caps I purchased. The bag was sealed but only contained 3 caps. I know accidents happen no big deal if they make it right.”

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Posted 2 years ago

Hi Harold - thanks for your review. I'm showing four on the order, but I went ahead and placed a new order for you for the missing cap plus one more due to the mixup! You should be seeing the confirmation in your email! Our apologies - reach back out if there's anything else that we can do for you! ~ Denny - Customer Service Manager

Posted 2 years ago

“So far, they have been very good.”

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Posted 2 years ago

“excellent prices and quick shipping. would order again.”

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Posted 2 years ago

“Every aspect from A-Z was excellent!”

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Posted 2 years ago

“Great price and fast service”

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Posted 2 years ago

“Good experience! We ordered online, the part was sent off asap. We were able to track the usps with real time texts every step of the way. I even watched the mail person put it in the box and got the delivers text at that exact moment. Everything went extremely well and the part fit.”

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Posted 2 years ago

“I found parts I needed that I could not find locally. Ordering was easy and shipment was promptly done. The parts arrived in very good packaging and they were exactly what I expected.”

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Posted 2 years ago

“I ordered some sprinkler items that I needed an the Sprinkler Supply Store were fast and efficient! I will definitely will be using them for all of our Sprinkler needs!”

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Posted 2 years ago

“Provided the needed items quickly at a fair price.”

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Posted 2 years ago

“Sprinkler supply is a no nonsense parts store- I always receive my packages quickly, and spec’d to order. I’m an irrigation contractor and depend on materials- I appreciate they’re selection, price and professional service”

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Posted 2 years ago

“Found a "hard to find" item on their website for a reasonable price. Shipping was fast. Very happy with the experience. Yes, I would recommend them!”

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Posted 2 years ago

“Great service,fast delivery at a very competitive price”

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Posted 2 years ago

“SSS had the parts I needed when everyone was out of stock or no projected back order time. Shipping was prompt, order was correct and communication was excellent. Will order from in the future when I need anything.”

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Posted 2 years ago

Sprinkler Supply Store is rated 4.7 based on 5,404 reviews