Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,330 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 22nd August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We just received our parts. Everything looks great. Service was great. Price great. And delivery was right on time. Haven't used them yet but all parts are brand new and all functioning parts look fantastic. Can't wait to get our sprinklers going without leaks. Thank you.”

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Posted 2 years ago

“Wrong product sent. Corrective measures TBD.”

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Posted 2 years ago

“Excellent pricing”

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Posted 2 years ago

“Very quick correspondence and I appreciate that. They were able to find me parts that can be difficult to get. Very satisfied.”

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Posted 2 years ago

“The staff at SSS provided excellent customer service. They were prompt in responding to my requests.”

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Posted 2 years ago

“ordered a part and the part was not what was ordered. called to complain so they said the correct part would be reordered--they sent the same incorrect part again!”

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Posted 2 years ago

“Very easy shopping experience. Had what I was looking for at a reasonable price.”

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Posted 2 years ago

“Had the right part . I was well informed on tracking part. Fair price .”

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Posted 2 years ago

“Customer service is one a kind. Excellent company, great products, and reasonable prices. Will buy again.”

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Posted 2 years ago

“Order was processed quickly and shipped within 24 hours. Very pleased with product and level of service.”

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Posted 2 years ago

“Great customer service team! That’s pretty rare these days.”

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Posted 2 years ago

“Like the service.”

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Posted 2 years ago

“The items matched the depictions and descriptions advertised so I did not have to guess or hope that I will be getting exactly what I needed.”

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Posted 2 years ago

“Two attempts so far at getting the part that was ordered. First attempt delivered the wrong items and they were very good at sending a prepaid shipping label to get their parts back. Second attempt had the parts send to NJ (we live in Florida!). Still don't have the parts we ordered.”

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Posted 2 years ago

Hi Pat - thanks for the review. I'm reaching out to the warehouse - I suspect they sent me the incorrect tracking for the replacement order. I'll be back in touch as soon as I hear back.

Posted 2 years ago

“Seamless order process and delivery.”

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Posted 2 years ago

“Order was complete and shipped on time”

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Posted 2 years ago

“I couldn’t have done the upgrades to my sprinkler system without their help. They have expert knowledge and seem to care about their customers. Very happy.”

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Posted 2 years ago

“They know there business It was a hard to describe part so Thanks to google I took a picture then pasted it into a google search ,called you guys He allowed me to text the pic and within 3 days I was in business Thank you”

Sprinkler Supply Store 5 star review on 10th July 2023

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Posted 2 years ago

“A great experience from start to finish. Was shocked how quickly I received. So happy such an inexpensive part made my sprinkler system work.”

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Posted 2 years ago

“I would have given 5 stars, but I ordered over $200 worth of Hunter sprinkler heads and it would have been nice to throw in one of the adjusting tools for free. When I got my order, I realized that I should have ordered one of the tools. I ended up placing an order for a tool and had to pay twice as much as the cost of the tool for shipping. Disappointed!”

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Posted 2 years ago

Sprinkler Supply Store is rated 4.7 based on 5,330 reviews