Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,404 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,404 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredibly fast and jovial!!”

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Posted 2 years ago

“You’re the best”

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Posted 2 years ago

“Excellent customer service, very reasonable price and speedy delivery.”

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Posted 2 years ago

“Looked for toro valves in local town -- could not find the right one. Glad I found Sprinkler supply store online. The valves came quickly and the price was fair ! Nice support and videos available to help. Would recommend highly !!”

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Posted 2 years ago

“I would give it 5 stars even though I am returning my order. I should have checked and asked questions before my purchase and I am 100% at fault. Return options are fantastic - I will only do business with SSS from now on for all my sprinkler needs.”

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Posted 2 years ago

“Denny shipped out the irrigation line I needed quickly and helped me with my system setup!”

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Posted 2 years ago

“Best service, availability, price.”

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Posted 2 years ago

“Had what i needed and shipped very quickly”

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Posted 2 years ago

“Customer service was excellent and accommodating. Since some parts were on backorder, they offered to send in two shipments at their cost. Both shipments have arrived however, I am out of town and haven't seen them yet. I would definitely recommend Sprinkler Supply Store for the ease in ordering and the customer service.”

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Posted 2 years ago

“Exceptional service prompt delivery”

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Posted 2 years ago

“Placing the order with Sprinkler Supply Store was very easy and straight forward. The order was shipped promptly and arrived shortly. I got everything I wanted and how I wanted. Very pleased with their service even though the number of messages I received was a lil too many.”

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Posted 2 years ago

“Obsessive customer care.”

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Posted 2 years ago

“Great selection and honest fair pricing. Will not shop anywhere else moving forward. Glad I found this company.”

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Posted 2 years ago

“Hi Deny, Thanks for asking. I ordered 6 sprinkler head gaskets and one sprinkler adjuster key. They arrived in good time. thanks. I also received 6 Keya and one gasket in a second packagee. Please check to see if you double billed me. If you did, your rating will go down to a 1. If did double bill please credit that charge Thanks, Joel”

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Posted 2 years ago

Hi Joel - thanks for your review. I'm showing one order, one charge, and one shipment for you. You might want to double check to see if you accidentally placed the same order with another company as well.

Posted 2 years ago

“Sprinkler Supply Store had the exact, unusual, landscape light bulb that I needed and at a reasonable price. It was shipped to me much more quickly than I expected, as it was out of stock. The process was easy and efficient and the products are just what I wanted.”

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Posted 2 years ago

“Excellent selection and customer service. Realistic pricing. Outstanding all around.”

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Posted 2 years ago

“GODD SERVICE AND PRODUCT”

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Posted 2 years ago

“Great prices and fast service. I must have forgotten to add an item. They could not add it due to other things were probably already packaged, but they gave me free shipping and everything came quickly.”

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Posted 2 years ago

“order received quickly, no problems”

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Posted 2 years ago

“Recently I was in need of a # 142300 Check Valve and Filter Basket for a Hunter PGP-04 I-20 Sprinkler. In searching for the product I was fortunate to locate inventory with Sprinkler Supply Store . While I only needed 1 the cost was less than a $1 so I decided to purchase a 5 pack for $3.00. I had put it in the website cart for the day and I get a note offering to ship it Free with a promo code they provided. The freight cost was more than the product which was a generous gesture on their part. If you are ever in need of sprinkler supplies I suggest you consider this Company. Based on my experience I only wished I lived closer to one of their stores. Thank you to Sprinkler Supply Store service team for a great service experience.”

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Posted 2 years ago

Sprinkler Supply Store is rated 4.7 based on 5,404 reviews