Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,375 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,375 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have Weathermatic valves controlling my irrigation system. You won't find Weathermatic at Home Depot so I headed over to YouTube to do a little research. Right away I found some VERY helpful videos from Sprinkler Supply that pointed me at how to repair the valve and most importantly, how to identify the difference between "old" and "new" Weathermatic valves. Armed with this info I went shopping for parts. Sprinkler Supply had everything I needed at the best prices I could find. The parts were also CLEARLY identified as for "old" or "new" Weathermatic valves. A few days later, the parts arrived and dropped right into my "old" values. Everything worked perfectly. I was very happy and will do business with Sprinkler Supply again.”

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Posted 2 years ago

“Price , shipping cost, and delivery time were outstanding! Thank you”

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Posted 2 years ago

“They were fast and efficient. Always keeping you informed. I would do business again.”

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Posted 2 years ago

“I think it’s a great place to get your sprinkler parts”

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Posted 2 years ago

“Correct order delivered with reasonable prices and shipping time.”

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Posted 2 years ago

“We just received our parts. Everything looks great. Service was great. Price great. And delivery was right on time. Haven't used them yet but all parts are brand new and all functioning parts look fantastic. Can't wait to get our sprinklers going without leaks. Thank you.”

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Posted 2 years ago

“Wrong product sent. Corrective measures TBD.”

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Posted 2 years ago

“Excellent pricing”

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Posted 2 years ago

“Very quick correspondence and I appreciate that. They were able to find me parts that can be difficult to get. Very satisfied.”

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Posted 2 years ago

“The staff at SSS provided excellent customer service. They were prompt in responding to my requests.”

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Posted 2 years ago

“ordered a part and the part was not what was ordered. called to complain so they said the correct part would be reordered--they sent the same incorrect part again!”

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Posted 2 years ago

“Very easy shopping experience. Had what I was looking for at a reasonable price.”

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Posted 2 years ago

“Had the right part . I was well informed on tracking part. Fair price .”

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Posted 2 years ago

“Customer service is one a kind. Excellent company, great products, and reasonable prices. Will buy again.”

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Posted 2 years ago

“Order was processed quickly and shipped within 24 hours. Very pleased with product and level of service.”

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Posted 2 years ago

“Great customer service team! That’s pretty rare these days.”

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Posted 2 years ago

“Like the service.”

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Posted 2 years ago

“The items matched the depictions and descriptions advertised so I did not have to guess or hope that I will be getting exactly what I needed.”

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Posted 2 years ago

“Two attempts so far at getting the part that was ordered. First attempt delivered the wrong items and they were very good at sending a prepaid shipping label to get their parts back. Second attempt had the parts send to NJ (we live in Florida!). Still don't have the parts we ordered.”

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Posted 2 years ago

Hi Pat - thanks for the review. I'm reaching out to the warehouse - I suspect they sent me the incorrect tracking for the replacement order. I'll be back in touch as soon as I hear back.

Posted 2 years ago

“Seamless order process and delivery.”

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Posted 2 years ago

Sprinkler Supply Store is rated 4.7 based on 5,375 reviews