Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,493 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,493 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased one piece swivel elbow fitting for $5.99. For an item that weighs only a few oz., I paid $11.99 for Ground shipping. I am very disappointed about your shipping charges. However, follow-up was great after sale. Speedy order processing and updates with tracking number.”

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Posted 4 years ago

“The item I purchased from the store was the wrong version. I ordered the X-Core (outdoor model) and was sent the (indoor model) which is not waterproof. I will be sending the item back with hopefully no issues.”

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Posted 4 years ago

Hi Kenlyn - thanks for your review. Apologies for any confusion, but your order is showing that you ordered part XC200I, which is the indoor model, so it looks like you received what you had ordered. The two station version only comes in an indoor model, which might have been the cause of the confusion. The smallest number of stations available for the outdoor version of the X-Core is 4, so you'll want to order the XC-400 to get what you need. https://sprinklersupplystore.com/products/4-station-outdoor-cabinet-controller

Posted 4 years ago

“Fast, friendly with reasonable pricing.”

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Posted 4 years ago

“The web site is easy to use and good information about each product. The delivery was fast.”

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Posted 4 years ago

“Every thing when great.”

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Posted 4 years ago

“Customer service is terrible. I called 5 times and sent 4 emails and never did get a reply back. Phone message says they will contact within 24 hours. It never happened.”

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Posted 4 years ago

“I've made 2 purchases and were limited both times on what I want!!!! Resulting in paying as much for shipping as on the items”

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Posted 4 years ago

“What a Fantastic online ordering experience! The part I needed was not available locally, placed the order, got confirmation in a few hours, then notice it had been shipped, and in less than 5 days my sprinklers were working again. I have no issue ordering again, or recommending to others that they do the same.”

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Posted 4 years ago

“I was able to find exactly what I needed for my backyard raised-bed low-volume irrigation project at competitive prices. Communication about shipping, expected delivery dates, et. al. aligned with my expectations. Product packaged well and delivery was within the expected date range.”

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Posted 4 years ago

“Parts delivered as order and packed well.”

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Posted 4 years ago

“,Product arrived as advertised”

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Posted 4 years ago

“Order was correct and arrived quickly”

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Posted 4 years ago

“This was the first time I ordered with Sprinkler Supply Store so there was some hesitancy at first. No need though, order was received and in great condition! My order was exactly how I placed it. Thank you!”

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Posted 4 years ago

“Found just what I needed, although I dont use them for their intended purpose. I actually cut them down a bit and use them to hide my electrical cords that run under my sidewalks to power all my outside decorations!! You see I decorate for every holiday, and my neighbors get mad when I dont!! Now I NO LONGER have to worry about mowing over them because they are underground protected by my valve containers!! Thanks for a great idea!!!!”

Sprinkler Supply Store 5 star review on 16th June 2021

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Posted 4 years ago

“the product was as shown and the delivery as promised”

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Posted 4 years ago

“The part I ordered was exactly what I needed. Had my sprinkler system fixed and running in 15 minutes.”

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Posted 4 years ago

“Super fast shipping.”

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Posted 4 years ago

“very nice place to deal with.”

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Posted 4 years ago

“Sprinkler Supply was wonderful to work with. Very communicative and got us our pump we were having trouble getting. Packaged really well, too! Thank you for caring about your customers!”

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Posted 4 years ago

“The items I ordered were as advertised and delivered very promptly. Good experience.”

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Posted 4 years ago

Sprinkler Supply Store is rated 4.7 based on 5,493 reviews