Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,494 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,494 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy purchase, fast shipping, helpful staff, Cant ask for more”

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Posted 4 years ago

“Excellent product selection and service! Very prompt delivery of purchased products!”

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Posted 4 years ago

“Totally satisfied with Sprinkler Supply Store. My order arrived in short order.”

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Posted 4 years ago

“I have always had good service from you but with my last order it was not so good. I ordered 3 Hunter Ultras and only got one set of nozzels”

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Posted 4 years ago

“Customer service contacted me about the delay in delivery which I appreciated. Product came in a few days later and was what I expected. No complaints.”

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Posted 4 years ago

“On time, right price, just what I ordered.”

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Posted 4 years ago

“I knew what I wanted They sent me what I asked for The products received looked just like the picture on the website Easy Peasy”

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Posted 4 years ago

“They were very proactive in letting me know there was a short delay in getting my order shipped out. The delay was only a day or so but I appreciate the dedication to customer service.”

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Posted 4 years ago

“Trusted source.”

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Posted 4 years ago

“easy to order and fast delivery”

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Posted 4 years ago

“Order and delivery process were fine. But sprinklers I ordered (and the accompanying nozzels) were packaged horribly. The were rattling around in a much too large box, not protected at all. I've ordered in the past, and the packaging, boxing was much more efficient and secure.”

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Posted 4 years ago

Hi, thanks for your review! Our apologies for the packaging on your order. I've followed up with the warehouse that shipped your order and instructed them to be sure that they're shipping the product in properly sized boxes with ample packing material. We agree that your order shouldn't arrive to you bouncing around in the box when it reaches your door!

Posted 4 years ago

“Had the time clock I needed , competitive price and quick ship for free!”

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Posted 4 years ago

“Great to work with - quick turn around....”

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Posted 4 years ago

“Items were received quickly. Had a little trouble adjusting nozzles but called and was given instructions to help me get them to work..”

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Posted 4 years ago

“Ordered a Rain Bird VBJMB - Jumbo Body & Green Lid. Arrived completely broken at side gates on both sides and one side flap. As was going under ground and I had to cut out my own slots, I glued and used metal duct tape which seemed to hold. Price was great so only reason getting 2 stars.”

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Posted 4 years ago

Hi Enrique - thanks for your review. Our apologies for the damaged shipment - we'll be getting in touch privately ASAP to help get this resolved for you. Denny ~ Customer Service Manager

Posted 4 years ago

“Sprinkler Supply Store had in stock the parts I needed (extensions for Rain Bird pop up heads). I could not find these parts in any local supply stores. Ordering online was easy and delivery of the order was prompt. Overall, a positive experience purchasing parts from Sprinkler Supply Store.”

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Posted 4 years ago

“Thank you for my order. I am happy. I was able to replace transformer and my system work. Thank you!!!”

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Posted 4 years ago

“Love it! Nice and easy”

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Posted 4 years ago

“The order process was good and the delivery service was timely. The only problem is that the valve I received is defective! The valve stays open all the time without power to it and will not close manually.”

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Posted 4 years ago

Hi Thomas, thanks for your review. Our apologies for the defective valve. You should be seeing an email with an order confirmation for the replacement. We're getting it out for you ASAP.

Posted 4 years ago

“Great customer service and as promised expressed the parts to me.”

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Posted 4 years ago

Sprinkler Supply Store is rated 4.7 based on 5,494 reviews