Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,246 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,246 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very communicative. I purchased a back-ordered product which arrived earlier than scheduled. I have just ordered additional products as a result of that positive experience”

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Posted 2 years ago

“Can I return it?”

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Posted 2 years ago

“Purchasing was easy, delivery was prompt and the product was exactly what I ordered.”

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Posted 2 years ago

“Great selection, good pricing, fast shipping, good communication. Came upon this supplier when doing a web search for a rainbird product. Had the best price and arrived sooner than expected. Will definitely be ordering my sprinkler system needs from Sprinkler Supply Store.”

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Posted 2 years ago

“I'm a repeat customer after finding Sprinkler Supply Store 7 years ago. The high quality supplies are matched by the excellent customer service.”

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Posted 2 years ago

“100% positive transaction. Customer service provided updates along the way. No issues.”

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Posted 2 years ago

“Very easy online shopping experience, excellent inventory and prices. Delivery was fast and I was kept informed of status.”

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Posted 2 years ago

“Excellent prices and fast delivery”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Fast delivery with courteous status info and follow-up.”

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Posted 2 years ago

“On my first order, I was satisfied with the ordering and paying process. I was contacted on the delivery schedule and the Items were delivered as expected.”

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Posted 2 years ago

“Easy to locate item on the web site. Got a confirmation of the order but didn't get a notification that had shipped using your contact info I asked about the status and within an hour got a ship notice and they said there was a problem and he took care of it.”

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Posted 2 years ago

“I ordered 10 nozzle screens and only received 9 screens. The screens are hard enough to find so I am keeping what was sent.”

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Posted 2 years ago

Hi Wayne - apologies for the confusion! I just placed a replacement order for that missing filter screen. You should be seeing the email confirmation in your inbox!

Posted 2 years ago

“I am midway through my issue of finding the correct size clamp and at this point, even if I don't find the correct size, Denny has completely earned a 5 star with his assistance and going way above and beyond trying to help me. I can't even explain in detail how this customer service is completely Top Notch A++ Service. I am extremely satisfied with how I've been treated.”

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Posted 2 years ago

“It worked perfectly after I installed it! Thank you”

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Posted 2 years ago

“I was able to find what I needed,received what I ordered,and quickly”

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Posted 2 years ago

“First time shopper. Shipping was prompt, but I wish the products had some kind of identification on them. This may have prevented the wrong parts being sent to me”

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Posted 2 years ago

“They had everything I needed on an easy-to-navigate site. The prices were affordable and shipping was in a few days. I didn't need to speak to anyone in customer service but did receive a personalized video for my purchase and several follow-up emails so I have no doubt the customer service is excellent as well! I will be purchasing from them again and recommending them to others!”

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Posted 2 years ago

“Excellent price and service with quick shipping. Very pleased.”

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Posted 2 years ago

“Excellent turnaround time from order to receiving the product I purchased. They also have great customer service with installation videos available.”

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Posted 2 years ago

Sprinkler Supply Store is rated 4.7 based on 5,246 reviews