Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,641 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

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“I will be using this store for all my sprinkler needs. Well, maybe not the 20 foot PVC pipes. Quick shipping!”

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Posted 6 years ago

Hi, thanks for the kind words. We're not selling 20' PVC here, so we're good with that. ;)

Posted 6 years ago

“You guys kick ass”

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Posted 6 years ago

“Product as described, prompt service, no problems.”

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Posted 6 years ago

“Shipping took a little while but it’s understandable considering the circumstances and they emailed me to let me know that there would be a delay. When the products arrived, nearly half of the 12 mm Netafim cross fittings had holes in them (the plastic form injection site.) Unfortunately we didn’t notice the holes until after installation. Fun times replacing all of the broken ones.”

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Posted 6 years ago

“Good selection, they were able to get my hard to find Toro series 300 stream rotor sprinklers”

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Posted 6 years ago

“I was NOT HAPPY because it was stated that I would receive my merchandise in 5-7 days and I received it in 12 days. NOT HAPPY”

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Posted 6 years ago

Thanks for your review. Our apologies if we weren't able to deliver your order in your anticipated time frame. I would appreciate it if you might be able to get back with me and let me know where you saw that order would arrive in 5-7 days. With all of the delays in the supply chain, our warehouses, and the shipping companies as a result of the pandemic, we've instructed our reps not to give solid arrival dates.

Posted 6 years ago

“Thank you. Please keep sending emails so I am reminded where to go for all my supplies.”

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Posted 6 years ago

“Price was competitive and service was satisfactory.”

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Posted 6 years ago

“Quick service and followup question call back.”

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Posted 6 years ago

“Good prices. Excellent communications and fast shipping.”

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Posted 6 years ago

“Parts are of good quality. Correct parts were shipped. Eventually.”

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Posted 6 years ago

“Sprinkler Supply communicated information about my order often & well. In the end, I received my order well packaged & in good condition.”

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Posted 6 years ago

“The order was filled promptly and the order left their facility in a timely manner. The problem was and still is the delivery service. I have still not received the item. It has been at their facility in Tracy, CA for 3 days without moving and they will not give me a delivery date.”

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Posted 6 years ago

“Even though the product ordered and received was damaged but the customer service was exceptional. Thank you very much.”

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Posted 6 years ago

“Loved the RVAN product. Certainly appreciate the service! Just sent another order.”

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Posted 6 years ago

“I needed to replace a diaphragm in an old Toro control, but couldn't find it locally. A Google search lead me to Sprinkler Supply Store. I found the part I needed right away. When I ordered the part, I found that orders have a minimum of $30. It would be great if this was changed. I went ahead and ordered 3 of the same part, since I have more of these old valves that I know will eventually fail. Still, I wish the $30 minimum wasn't there. It took 11 days from when I ordered to when it was shipped, including a followup email to get an update. I know some of this had to do with Covid-19, so want you to know I need to cut you a lot of slack over what is uncontrollable. However, receiving more automated updates would be a great improvement. The parts I received are exactly what I needed and the one I've installed so far is working flawlessly. So, overall I'd give you guys a 9 out of 10, which in my book, is pretty darn good! Thanks!”

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Posted 6 years ago

“The Toro solenoids were perfect!! Exactly what I needed.”

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Posted 6 years ago

“great response and very quick delivery”

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Posted 6 years ago

“Need more staff to process orders and answer questions. Due to Covid it is a problem. Hopefully will have a better experience when people go back to work.”

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Posted 6 years ago

“16 days for two valves too long to wait. If know would have gone elsewhere.”

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Posted 6 years ago

Sprinkler Supply Store is rated 4.7 based on 5,641 reviews