Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,406 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just got timer box today, will hook tomorrow.”

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Posted 5 years ago

“I have ordered several items from Sprinkler Supply. All have arrived quickly. The last order arrived with the wrong items and a short email resolved the issue. I will gladly continue to shop this store.”

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Posted 5 years ago

“Replaces my old hunter head perfect. Price is good. Just wish it came with the directions.”

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Posted 5 years ago

“Easy to order. Shipping was fast, and items were well packed. Found the rare bubblers from Rain Bird here I needed for my summer project. No one else seem to have them.”

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Posted 5 years ago

“Great Service, communication and follow - especially considering the current circumstances!”

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Posted 5 years ago

“fast delivery, great prices.”

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Posted 5 years ago

“Product shipment of sprinkler heads was good and accurate. The product was good. The shipping charge was high compared to the size of the product and the fact that is shipping was ordinary mail pouch.”

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Posted 5 years ago

“With ease, I found the store online. It was easy to find the sprinkler parts that I needed. Ordering procedure and shipment/delivery were fast.”

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Posted 5 years ago

“They had what was needed for the job and it arrived in a hurry.”

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Posted 5 years ago

“Good experience.”

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Posted 5 years ago

“Fantastic customer service!”

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Posted 5 years ago

“We have been using Sprinkler Supply Store for several years. We are very happy with products and service.”

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Posted 5 years ago

“The order was received quickly. It was exactly what was described - no unexpected surprises. Great service! Would definitely order from these folks again.”

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Posted 5 years ago

“The selection & price of the products offered are great, the shipping was a little slower than expected but the contents arrived in excellent condition & securely insulated to prevent damage during shipping. The 6 station time looked good but the fact that the box had damage, not secured closed & the screws were loose in the box, I think it may been a return. It looked unused & new though.”

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Posted 5 years ago

“SSS is a reliable vendor that sells good quality products, follows up on placed orders, and delivers as promised.”

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Posted 5 years ago

“Bought two new flow control valves intended to use as parts to replace internal diaphragms in order not to cutting pipe to replace the whole valves. the old valves do not have model number on valve body, I went by looking similar valve from listed pictures. It turned out the internal diaphragm size changed in new valves. I can not used them for the old valves. Do you still have the old model used diaphragm for sale? I need 2 of them. I am attaching two pictures to describe the kind diaphragms size difference . I will keep the two I bought for future use. Thanks My phone # 862 206 9575 Barry Niu”

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Posted 5 years ago

“They had the parts I needed, especially reducing Ts. Prices were very good and quick shipping.”

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Posted 5 years ago

“Order processed quickly, good communication, and received ahead of schedule. Sprinkler Supply Store will be my “go to” for Hunter system supplies going forward. Thanks!”

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Posted 5 years ago

“I tried to cancel my order minutes after i places it and they completely ignored my request and shipped it anyway”

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Posted 5 years ago

Hi Leslie, thanks for your review. I did a search when you initially contacted us about this and again this afternoon, and we were unable to locate any communication from you asking to cancel the order. Regardless, I just credited you back in full for the order and apologize for any confusion.

Posted 5 years ago

“very fast service, great communication”

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Posted 5 years ago

Sprinkler Supply Store is rated 4.7 based on 5,406 reviews