Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,641 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sprinkler Supply was a pleasant surprise. I was searching for RainBird dripline and they had a good price and they offered a 15% discount for providing an email address. I received a note after the order saying due to COVID etc that the order may be delayed a few days. It showed up within a few days (although Fed Ex lost one of my 3 coils, but delivered the next business day.) Great prices, fast shipping and great communication for an online store. What more could you ask for?”

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Posted 6 years ago

“Everything was great, will definitely use again... Thanks!”

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Posted 6 years ago

“Products arrived in good condition. It took awhile to get my order filled.”

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Posted 6 years ago

“Took to long to ship. Tried to cancel too many hoops and then all of sudden it ships. Covid is no excuse last resort to use again”

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Posted 6 years ago

“Good selection and reasonable prices. I will definitely use Sprinkler Supply Store for all of my irrigation needs.”

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Posted 6 years ago

“Easy to order items off web site. Great communication (via e mails) on status of order. Shipment very well packed.”

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Posted 6 years ago

“Just what I wanted at a reasonable price delivered to my door.”

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Posted 6 years ago

“Right stuff, Right price!”

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Posted 6 years ago

“Could have been little faster. Took 2 plus weeks to ship out the items. My lawn dried out due to the scorching heat.”

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Posted 6 years ago

“All went well order received in perfect condition”

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Posted 6 years ago

“great company to work with”

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Posted 6 years ago

“I appreciated all the communication I received about my order. It was good to know the status given that COVID has caused so many delays in production and shipping. I was disappointed to open the box and find that there were several dead spiders and webs in the sprinkler box I ordered. I imagine these are probably stored outdoors, but it would be nice to hose them down before shipping them. Luckily the spiders were dead, but still it was gross cleaning them out of the box.”

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Posted 6 years ago

Hi Shelby, thanks for your review. Our apologies, we do sometimes store these outside, but this is the first I've heard of spiders getting inside of the boxes. We'll contact the warehouses and ask them to please be sure to clear the valve boxes of spiders and their webs before shipping.

Posted 6 years ago

“Delivered quality part.”

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Posted 6 years ago

“The shipment was delayed due to the virus disrupting their supply chain, but they sent what they had and sent the rest as soon as they could get it. Very good service under difficult conditions. Parts and cost were as advertised.”

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Posted 6 years ago

“Writing this for my husband...he needed replacement parts for our very old sprinkler system. The Sprinkler Supply Store was a lifesaver. Receiving the parts took a bit longer than expected but they were exactly what he wanted! We will be ordering again. Great customer service.”

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Posted 6 years ago

“Your shipping method may need some improvement to speed up delivery.”

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Posted 6 years ago

“Great help on phone!! Great product! Great service!! Thank you Joe C”

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Posted 6 years ago

“Great customer service! Good updates on when product was going to be shipped.”

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Posted 6 years ago

“Great customer service.”

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Posted 6 years ago

“Website would not process 15% new customer discount. I reached out for assistance but was told it must be my browser. Never did get a discount. Will not shop here again.”

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Posted 6 years ago

Hi Jeffrey, thanks for your review. Apologies for the confusion, - I just reread our email exchange and I hadn't realized that you had already placed your order when you had contacted us. I was trying to determine which browser you were using so that I could pass that info on to my tech team. I've gone ahead and issued you that 15% off. Again, my apologies for any confusion. Denny ~ Customer Service Manager

Posted 6 years ago

Sprinkler Supply Store is rated 4.7 based on 5,641 reviews