Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,406 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy with the products and service I received here. I got exactly what I ordered - no brand substitutions as happened with another sprinkler supply company.”

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Posted 5 years ago

“The Hunter 526200 - Front Panel for PCC Controller was delivered in a timely manner. I was able to program the controller. I'm back in business. Thanks”

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Posted 5 years ago

“Ordering was simple (in the context of the Pandemic) shipping was expedient, price was fair.”

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Posted 5 years ago

“Got what I ordered, prompt delivery.”

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Posted 5 years ago

“Parts are in stock as indicated, shipped promptly, and delivered without problem. Great company to work with.”

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Posted 5 years ago

“one of the quickest , easiest orders I've ever placed . they had everything i needed ( and may i add quality merchandise) and the turn around was fast, I received my items promptly and they offer quantity discounts! i will use them for all my sprinkler needs”

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Posted 5 years ago

“Needed to match a filter I had on my system and they had it. Nice web site and great service.”

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Posted 5 years ago

“Great pricing on branded products and quick delievery. Great follow-up on my order.”

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Posted 5 years ago

“Great selection and prices, delivered on time.”

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Posted 5 years ago

“Haven't used the new sprinklers yet but have previously dealt with this company and it was positive.”

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Posted 5 years ago

“thanks that is what I ordered.”

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Posted 5 years ago

“Simple online ordering process, good website to find what I needed, good prices, and a welcome sense of humor. And the order arrived quickly and accurately.”

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Posted 5 years ago

“The site said it would ship in 3-5 days. It was a lot longer than anticipated but we are dealing with covid-19. I need 10 more and will be ordering from here again.”

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Posted 5 years ago

“Had what I needed at a great price.”

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Posted 5 years ago

“I received my backflow preventer valve in a timely. I opened the box and inspected the valve. All looked well. The packaging was good and there was no damage. I have not yet installed it. I am waiting for my plumber to become available. I wish I could comment on how well it works but at this time I cannot but based on the service and appearance of the valve I have confidence it will work well.”

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Posted 5 years ago

“Great product, great service, fast shipping- it’s a hat trick!!!”

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Posted 5 years ago

“Great selection and price. My part was backordered, but they did a good job communicating with me to let me know when it would arrive.”

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Posted 5 years ago

“I have searched for over two years on the internet for replacement solenoids and they had them ! So nice finding parts for 20 year old Toro Flo Pro valves ! Saved me from a whole lot of work replacing valves ! Thank you for having what I needed !”

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Posted 5 years ago

“It's a month out and I still havn't recieved my order! I understand that things are backed up, but I would have liked to know when I ordered that it would take over a month for the order to arrive!”

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Posted 5 years ago

Hi Jon, apologies if we weren't able to get the product to you as quickly as you were hoping. The order referenced here was placed on May 17 and the remaining parts are scheduled to arrive you you today, which puts us two days shy of three weeks. I agree that it's an exceptionally long time to wait for an order, and we're finally starting to see our turnaround times decrease after being required to take measures to protect our staff from the COVID19 pandemic. These longer turnaround times will completely disappear once we're able to fully staff our warehouses again.

Posted 5 years ago

“excellent customer service”

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Posted 5 years ago

Sprinkler Supply Store is rated 4.7 based on 5,406 reviews