Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,332 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 22nd August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exact replacement Irritrol valve I wanted. Good price and fast shipping.”

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Posted 3 years ago

“Sprinkler faceplate works great. It even arrived earlier than Denny expected. The price was reasonable too. Hard to ask for more than that👍”

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Posted 3 years ago

“been waiting for my order since last year message the company twice and still haven't receive items”

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Posted 3 years ago

“Love the ease of ordering and customer servce. Snarky emails are a bonus. Repeat customer over here.”

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Posted 3 years ago

“Really good customer service, fast shipping I really high recommended”

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Posted 3 years ago

“Great selection and prompt accurate shipments.”

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Posted 3 years ago

“Exact item I ordered, fast shipping”

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Posted 3 years ago

“Excellent service! I’m a happy customer!🤩”

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Posted 3 years ago

“Wonderful experience with shopping. Store had all the Netafim items I was looking for. One thing that would have been nice is free shipping for >$50 orders.”

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Posted 3 years ago

“Ordered a Hunter PGV-ASV anti-siphon cap. It was shipped the next day and received by 2 days later. Thanks for great service.”

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Posted 3 years ago

“I purchased these for my mixed media sculptures, as my local hardware store was out. Not the tyoical use, but they work for what I need. To connect skull to staff. Competative pricing, fairly quick turn around during the winter months.”

Sprinkler Supply Store 5 star review on 25th December 2021

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Posted 3 years ago

“Basic shopping experience nut it works as expected. Shipped quickly and arrived in good shape.”

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Posted 3 years ago

“Quality and fast delivery, good job”

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Posted 3 years ago

“Finally Received the items that got lost in the usps mail at no fault to sprinkler supply store. They contacted me after I sent them a email and they tracked it down and took care of a reorder that I had made . Thank you for the help !”

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Posted 3 years ago

Hi Joseph - apologies for any confusion. Sounds like you weren't receiving our return emails, but we worked this out over the phone this morning and you should be all set. Please don't hesitate to get in touch if there's anything else that we can do for you. Denny ~ Customer Service Manager

Posted 3 years ago

“So far so good ! Have not yet installed product but appears to be exactly as ordered. Service, Web Site and prompt shipping - all very good.”

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Posted 3 years ago

“Lots in stock with great prices and fast shipping”

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Posted 3 years ago

“Purchase made and acknowledged on 12/2. Today 12/20, it has not arrived. Question placed online at the same time that the order was placed went unanswered but got a lot of emails on the purchase.”

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Posted 3 years ago

Hi Vatcharachai, thanks for your review. We've checked the tracking - your order shipped out the same day it was placed but appears to have been lost in the FedEx system for a time. It was finally scanned again yesterday in Sacramento, CA, so please don't hesitate to get in touch directly if it hasn't arrived to you in the next 2-3 days. https://www.fedex.com/fedextrack/?trknbr=286948227241&trkqual=12022~286948227241~FDEG Our apologies for the confusion. I did a search of your name and email address in our system for your question, but weren't able to locate any communication from you. Please be sure that you're emailing info@sprinklersupplystore.com with any questions. We pride ourselves on responding quickly to customer inquiries. Denny ~ Customer Service Manager

Posted 3 years ago

“I needed some parts to repair the drip irrigation system for my backyard landscaping and found all the parts here at Sprinkler Supply Store. Placed order and received the items quickly. Very satisfied with the company, will be ordering parts from them again when I need any more items.”

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Posted 3 years ago

“They had what I needed, and shipped it quickly!”

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Posted 3 years ago

“Items arrived quickly and in good order. I installed several check valves and now have ZERO leaks in the entire system.”

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Posted 3 years ago

Sprinkler Supply Store is rated 4.7 based on 5,332 reviews