Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,332 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 22nd August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great store, great service. Got all I needed st the moment a d will use you guys again!”

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Posted 3 years ago

“I was pleasantly surprised to receive my order today. Three days ahead of promised delivery. Especially surprising in these days of transportation challenges. Also, noticeably lower prices of most items.”

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Posted 3 years ago

“I am a homeowner just trying to upgrade (maintain) my sprinkler system. The Sprinkler Supply Store had everything I needed with a super-easy website and a really quick shipment. I hopefully won't need to buy a lot from this company in the near future but when the need arises I will definitely come back. Great Company & Great Service.”

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Posted 3 years ago

“My order was on back order. Dennis was available to assist and kept me informed.”

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Posted 3 years ago

“FAST shipping, great prices and fantastic service!”

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Posted 3 years ago

“Quickly shipped exactly what I needed”

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Posted 3 years ago

“just what I wanted for a reasonable price and it arrived promptly.”

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Posted 3 years ago

“Delivery time was reasonable and quality of product was excellent. Pleased with my recent transaction. Dan L.”

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Posted 3 years ago

“recommend Sprinkler Supply Store to a frien”

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Posted 3 years ago

“Fair prices and fast delivery.”

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Posted 3 years ago

“My order was wrong, still waiting for correct order.”

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Posted 3 years ago

“I ordered keys for my control box worked great ,fast service and great price.”

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Posted 3 years ago

“I am still waiting for delivery. When will I receive the item I ordered? Best, J”

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Posted 3 years ago

Hi J, thanks for your review. It looks like we shipped this out on 2/22, FedEx picked it up the same day, and the tracking stopped moving from there. We're following up now to try to determine what happened, and will either make sure that the shipped one arrives to you or we'll get a new one out ASAP. Our apologies for the confusion.

Posted 3 years ago

“Parts were exactly what I needed. Easy installation. I'm a happy customer.”

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Posted 3 years ago

“I have emailed you and called you a number of times without a single response from anyone. I explained that my order was incomplete. In the photo of the connector it shows wire nuts and gel tube however my delivery only had the tubes and missing the wire nuts. I asked should I return the delivery or will you be sending me the wire nuts to complete the order? I have left at least 3 messages and as of today I STILL haven’t received a response. This is NOT what I would calll good customer service! Unfortunately I will return the incorrect order and NEVER order from your company again if I do not get a resolution to this issue by Friday!”

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Posted 3 years ago

Hi Severino - thanks for your review. Apologies for any confusion - we responded to your email the same day that you messaged us to let you know that we would be sending out those missing wire nuts ASAP. I'm checking in now with the warehouse to get an ETA from them and will follow up as soon as I have word.

Posted 3 years ago

“Needed to order Hunter PROs-04 sprinkler bodies along with other items , but you would not ship to California. Was going to order from Amazon which would ship without a problem. But, then found another sprinkler stor”

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Posted 3 years ago

Hey Larry, thanks for your review. I think that we ARE the other sprinkler store that your ordered from, since you just ordered those PROS04s with us and we DO ship to California. Hope you're enjoying your order, and please don't hesitate to get back in touch if there's anything else that we can do for you!

Posted 3 years ago

“Quick and the description of the Hunter Node Bluetooth sprinkler controller was accurate. Thanks!”

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Posted 3 years ago

“Great service. Received order quickly too. Thank you!”

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Posted 3 years ago

“Great service had everything I wanted. Very fast shipping and great customer service on a question I had. Thanks Denny.”

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Posted 3 years ago

“Had the supplies I needed and got them out to me fast.”

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Posted 3 years ago

Sprinkler Supply Store is rated 4.7 based on 5,332 reviews