Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,641 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I looked locally and on the net and found the availability and pricing totally acceptable.”

Helpful Report

Posted 4 years ago

“prepare for our call.: I placed order a on July 22th order #194497-1 for the following item hunter blue in color HE050B25 0.5 GPH. I waited for item arrived instead u send me Emitter brown in color and the numbers on the brown Emitter are 2/8L I don't think this is the correct item I'm looking for 0.5 Emitters item listed below. It's up setting that a smiple order of Emitters get screwed up like this. Still wait on a call or my parts that I ordered”

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Posted 4 years ago

Hi Bobby -apologies for the confusion - I called and left you a message last week that we'd be shipping out replacements for that incorrect shipment. I'll be following up via email with tracking as soon as I'm able to grab it from the warehouse. Denny - Customer Service Manager.

Posted 4 years ago

“Very fast shipping. Great price. Just what I ordered.”

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Posted 4 years ago

“Quick shipping and received items as descripted.”

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Posted 4 years ago

“The experience thus far has been great. If customer service is what you are looking for in the these horrible customer service times then this is the place for you..”

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Posted 4 years ago

“The company’s responsiveness was exceptional. Fielded my questions and offered a fantastic solution to my needs. Will definitely purchase again.!”

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Posted 4 years ago

“Best customer service I ever have experienced in recent years. I don’t need to search around for another company for my sprinklers need.”

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Posted 4 years ago

“It was built well but got deformed in shipping and doesnt seat well. Makes it appear that its a bit rickety , but its actually built pretty strong. Wasnt your fault as it happened in shipping. Your service was good.”

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Posted 4 years ago

Hey Brian - thanks for the review. Our apologies for the shipping damage! I'll be reaching out directly a little later today to see what we can do to get this resolved for you! Denny ~ Customer Service Manager

Posted 4 years ago

“Great job as always”

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Posted 4 years ago

“Great selection, products, and shipping.”

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Posted 4 years ago

“Had exactly the part I needed. Easy order process, and keeled In touch through out the process.”

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Posted 4 years ago

“I’m loving my Princess Cut Lawn Care kit. Waters my Clay soil slower for better coverage with much less runoff. Eventually I plan on installing a complete in ground system.”

Sprinkler Supply Store 5 star review on 26th July 2022

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Posted 4 years ago

“Quick, easy, great communication. Fair prices.”

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Posted 4 years ago

“Information was helpful so that I ordered the correct part.”

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Posted 4 years ago

“Excellent! Easy ordering and received part quickly.”

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Posted 4 years ago

“Sprinkler Supply Store did not have the part we wanted in stocks, but their communication is excellent (and humerous) and we now have what we needed. Thanks!”

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Posted 4 years ago

“Parts were exact as listed and we received our order in less than 2 business days! We are ready to place our next order. We would highly recommend.”

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Posted 4 years ago

“Parts were missing from my order. Almost impossible to contact customer service by phone. Asked if replacement parts could be shipped faster since I was in the middle of a job. This request was ignored and will now have to wait almost a week to get the parts. There are plenty of other sprinkler parts stores on the internet and that is where I will be buying from in the future.”