Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,617 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some Hunter sprinkler caps from Sprinkler Supply Store. Competitive pricing and shipment tracking were much appreciated.”

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Posted 4 years ago

“Good service I received my order quickly and it was exactly what i ordered.”

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Posted 4 years ago

“I have to update my previous review.. I am absolutely going to stand by a company that makes things right and supports their patrons. I will continue to recommend them knowing they go above and beyond without having to ask. Great shop, Highly recommend!”

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Posted 4 years ago

“Again..nothing but the finest experience in dealing with a vendor..tope quality products and service..as usual...keep up the great work..you've earned my respect”

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Posted 4 years ago

“shopping was pretty straight forward HOWEVER im not a sprinkler pro. The reason i went with the basic kit for the MP Rotator was because of the youtube video and i was sick of using my other water stuff. I looked at both basic and pro kit and no joke thought it was just the bluetooth piece. Once i received the basic kit i was very excited to use it to find out that it wasnt the same and i had to order the check valve and the other regulator. Honestly i was extremely annoyed because the site doesnt really explain it enough in my opinion. Thankfully there was free shipping for those otherwise id return everything. The site should have imaged of the basic vs the pro kit. p.s. your chat support isnt the greatest”

Helpful Report

Posted 4 years ago

Hey Patryk, thanks for getting in touch. We took a look at the listing we had on the website and are in total agreement that it was a little confusing for someone who doesn't know the parts. We've updated it to make it more clear, and we just credited you back for that second order due to the confusion. Please note that we're available by phone and email as well - some questions can be difficult to answer via chat, and our response time on the chat can sometimes be impacted by the number of phone calls we have coming in at any given time.

Posted 4 years ago

“Had the older part I was looking for! Offered a military discount. Shipped quickly. Thank you!”

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Posted 4 years ago

“Shipped online and then called for help. They were very helpful, knowledgeable, and quick to ship my order. I have dealt with Sprinkler Supply before and thecresults have the same—excellent”

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Posted 4 years ago

“My control panel arrived on time and in great condition.”

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Posted 4 years ago

“Customer service was very knowledgeable. They knew exactly what I was looking for and needed. Ther were great.”

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Posted 4 years ago

“Hi, I recently ordered 10 Hunter 181500 - PGP Riser Seal - Replaces 253400. I went to use the Riser Seals this weekend, but unfortunately, I only received 10 Female Rubber Risers which requires 10 Male Rubber Rise completing the seal. My Order # was Order No. #191983. Is there someone who can help me with this. Other than that, my experience looking up and ordering the parts was seamless.”

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Posted 4 years ago

“After using Hunter PGP Rotors for decades, Sprinkler Supply Store recommended K-Rain Rotors and I am hooked. They have four spray heads pre-installed and all you have to do is select the pattern you desire. The rotors are easier to adjust and what can I say, they work better. I will be replacing all my rotors over time with K-Rain Rotors.”

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Posted 4 years ago

“This has become my "go to place" for all my irrigation supply needs. I always find what I need and the service is superb. Highly recommended.”

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Posted 4 years ago

“Product can in a timely manner. Works great. Will be ordering from them again.”

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Posted 4 years ago

“Extremely happy with my purchase. The price was excellent and ordering was easy. My order arrived on time.”

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Posted 4 years ago

“Very helpful with my order. Part was back ordered but they kept me updated very well. Eventually everything arrived and it worked! Never fixed my toro valve before so it was a good experience for me.”

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Posted 4 years ago

“Fantastic response time. Fantastic shipping time. Fantastic customer service. The real customer service test is when there is an issue, and my issue was resolved within minutes. I was blown away! 10/10!”

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Posted 4 years ago

“I got all the things I needed for a great price 🤑. Everything arrived on time and in perfect condition. If you need anything for your system the Sprinkler Supply Store is the place to go. Going to order more Hunter PGP Ultra heads soon 😁😁😁.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“I ordered additional nozzels for my in ground sprinkler system and swapped out a 2.5 for a 3.0 today. Not sure if this will resolve my issue however, Sprinkler Supply Store had what I needed and shipping was fast. As always, freight is as much or more than the product.”

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Posted 4 years ago

“Your store is great to order from. Items come very quickly, the order is right, and the products are wonderful. Our garden is doing well with the irrigation system we have installed. Watering only the area that needs water saves on our well pump running all the time and water evaporating in the air, with a drip line that does not happen. So cool! We helped a neighbor put a drip line system for watering her "cow tank gardens", working great! Service is great and the products are great! R&V”

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Posted 4 years ago

Sprinkler Supply Store is rated 4.7 based on 5,617 reviews