Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,405 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,405 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had the irrigation timer I was looking for!”

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Posted 3 years ago

“in general, products and services are very good! product's price is reasonable. only one sugguestion: packaging each item individualy.”

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Posted 3 years ago

“Just what I needed and timely delivery but shipping and handling were much too expensive!”

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Posted 3 years ago

“Easy to browse products online and purchase those that I needed. The products arrived promptly and were as advertised. Very pleasant experience.”

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Posted 3 years ago

“Easy to use website. Wide array of products. Quick delivery. Good customer service.”

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Posted 3 years ago

“Excellent service. Pretty good pricing.”

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Posted 3 years ago

“Fast and accurate delivery at a great price”

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Posted 3 years ago

“I was impressed by the availability of the product I was looking for and especially impressed with how quickly it arrived.”

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Posted 3 years ago

“Excellent online shopping experience. My first order was to replace 4 old leaky valves for the 2021 season. No issues and received the valves in less than a week. This year, I ordered 6 more to replace the rest. Shortly after that order, I received a "You're two cool" email signifying my second order with SSS. Nice customer loyalty touch. Who ever had that idea, give that person a promotion and a raise!!!! The second order came in on time with one small issue. One of the valves had a broken part. I emailed customer service about the issue and they sent a replacement out the same day. Great customer ordering experience, great service, and fast shipping. Keep up the great work!!!!”

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Posted 3 years ago

“Great kit (4 spray heads, 2 mount stakes, "Y" hose connector, fittings etc. And 2 Water Bluetooth meters) would have been 5 stars if The pressure in the water meter was enough. Maybe mine was a bad? I don't know. Other than that, great kit. Easily get 2 more stakes and you have 4 sprayers. I used it w/o the Bluetooth meters - worked great.”

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Posted 3 years ago

“Super transaction, order shipped and arrived as fast as I could have hoped. One item was miss picked and single phone call straightened out the problem no questions asked. Would and will return for more product.”

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Posted 3 years ago

“Good service. Only needed two emitters and shipping was more than the product. Oh well, I’ll need to plan a larger order next time.”

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Posted 3 years ago

“These folks are so nice to do business with you will be very happy you ordered from them.”

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Posted 3 years ago

“Hands down, the best customer service experience I have ever had!!! The text portal with Danny is so great and covenient. What a great idea and great alternative to waiting on the phone to speak to a physical person”

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Posted 3 years ago

“Easy. On time delivery.”

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Posted 3 years ago

“Very good experience purchasing from your store.”

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Posted 3 years ago

“Fast speedy service. A pleasure doing business with.”

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Posted 3 years ago

“good vendor!”

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Posted 3 years ago

“If you try to return something they offer you only a partial refund unless u get a store credit. Lost me forever. Irrigation king is a great store.”

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Posted 3 years ago

“Our order was filled an shipped immediately. Very satisfied.”

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Posted 3 years ago

Sprinkler Supply Store is rated 4.7 based on 5,405 reviews