Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,332 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 22nd August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got what I needed with good web site and prompt shipping. Thanks”

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Posted 3 years ago

“Great experience. Very helpful in getting what was needed.”

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Posted 3 years ago

“Denny and his team did a terrific job answering my questions about irrigation components, suggesting specific parts, and following up on my order. My parts and equipment arrived in separate shipments, each very prompt and earlier than promised.”

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Posted 3 years ago

“Everything was great with Sprinkler Supply Store. My item was on back order and they kept me in the loop about it. 5 stars for customer service.”

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Posted 3 years ago

“I think it would be great if I could get the part that was suppose to be here on the 21st , it is now the 24th”

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Posted 3 years ago

Hi Paul, our apologies for the delay - it looks like USPS picked this package up from our Washington warehouse and then promptly lost it. We're sending out a replacement order to you today. Watch for the confirmation in your email. Denny ~ Customer Service Manager

Posted 3 years ago

“Order was correct and arrived early. What more could you ask.”

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Posted 3 years ago

“The policy for a restocking fee even though the items sent to me were defective makes me a one time shopper here. Never again”

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Posted 3 years ago

Hi Donald, thanks for the review. We don't charge a restocking fee in situations where we have sent out the incorrect products. Please contact our Customer Service Department directly at info@sprinklersupplystore.com in regards to the situation with your order and we'll get it resolved for you ASAP. Our apologies for any confusion.

Posted 3 years ago

“A little disappointed $20 for a little landscape light seems a bit high. And the light you sent me did not match the light I have or the light that you had in the picture.”

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Posted 3 years ago

“Great service fast delivery.”

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Posted 3 years ago

“Excellent products, Friendly staff”

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Posted 3 years ago

“Sprinkler Supply Store simply the BEST! Denny answered all my questions timely and the order was completed and shipped timely. Order was 100% complete. I plan to place another order in the near future. Thanks again Denny for the help!”

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Posted 3 years ago

“Very pleased with SSS. They are quick, friendly, and one of the few places to carry 12 mm tubing and fixtures which I use in my garden. I will use them in the future for my irrigation needs”

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Posted 3 years ago

“Denny, was very helpful and prompt With my order. Would do business again.”

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Posted 3 years ago

“Great company. Best prices around and quick shipping. highly recommended!”

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Posted 3 years ago

“Great customer service, quick shipping and delivery.”

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Posted 3 years ago

“Great and exceptionally fast service.”

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Posted 3 years ago

“Great price and love you product but shipping on small items little high! If I need it i will definitely buy from you first”

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Posted 3 years ago

“They had what I needed and got it to me within 3 days after my order. Very timely!”

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Posted 3 years ago

“Fast, friendly service. EZ to deal with. Highly recommend.”

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Posted 3 years ago

“Great prices and selection. Fast delivery. Will buy from again.”

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Posted 3 years ago

Sprinkler Supply Store is rated 4.7 based on 5,332 reviews