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Sprinkler Supply Store Reviews

4.7 Rating 5,617 Reviews
94 %
of reviewers recommend Sprinkler Supply Store
4.7
Based on 5,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Sprinkler Supply Store Reviews
Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Items received as described.Easy on line ordering and fast delivery. Would do again.
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Posted 4 years ago
No issues at all they informed me that one of my items was back ordered and sent the rest of the order. I got notification that the back ordered item was shipped about a week later and it showed up a few days after that. Seamless and everything worked fine, saved me a bunch of time and work.
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Posted 4 years ago
Very professional service, keep up the good work.
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Posted 4 years ago
“Supply chain” The word(s) for 2022. Despite this problem, Sprinkler Supply Store communicated well with me and was able to get me my parts. Thank you.
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Posted 4 years ago
There prices were very competitive. My order shipped quickly and was received earlier than the expected delivery date.
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Posted 4 years ago
Super fast delivery, great communication and correspondence!
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Posted 4 years ago
I needed to replace a broken valve cap on my existing irrigation system. The Item ID number is clearly written on the part I need to replace but the Sprinkler supply website doesn't list the part numbers on the website for this product. I ordered the replacement part based on the measurements they provide which turned out to be incorrect. I sent them a picture showing how the measurement was not accurate but their policy suggests the buyer pays 2 more shipping fees (return & replacement). The total shipping cost would have been 6 times the price of the part. I build eccommerce websites for a living. The correct way to deal with this would be to send the customer the right part, thank them for catching the error, and then update the website so it doesn't happen again. To their credit they shipped and responded quickly.
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Posted 4 years ago
When having a technical question, Sprinkler Supply was the first to reply. When placing an order, I was thanked for the order. Sprinkler Supply made returning a product quite easy.
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Posted 4 years ago
My order arrived much quicker than expected and was well packaged.
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Posted 4 years ago
It was a simple order, but the weight was substantial, and I appreciated both the inexpensive price of the concrete donuts and the very reasonable shipping costs.
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Posted 4 years ago
Easy to order and very fast with delivery!
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Posted 4 years ago
Excellent customer service! No order is too big or small. Will be back again for all my sprinkler needs.
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Posted 4 years ago
Very professional company and employees.
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Posted 4 years ago
Received my parts very quickly at a fair price.
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Posted 4 years ago
The ordering progress was easy and the part was delivered promptly. It resolved my issue once installed.
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Posted 4 years ago
had the part I needed and shiped it in a timely manner
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Posted 4 years ago
Website was easy to use and received order quickly. Would buy from again.
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Posted 4 years ago
Excellent experience. The cover came in broken but, this company sent out a replacement immediately. Great company to go to if you have the same need.
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Posted 4 years ago
Service as always was very quick
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Posted 4 years ago
I'm wondering if you have the stoppers for rain bird and orbit sprinkler heads?
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Posted 4 years ago
Sprinkler Supply Store is rated 4.7 based on 5,617 reviews