Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,332 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 22nd August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All of the parts ordered worked and fit as specified. The order was shipped quickly and arrived complete. Repairs are now completed and the system is operating.”

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Posted 3 years ago

“I have used Sprinkler Supply Store for several years now and I have always been pleased. Stock counts have been accurate for the items I needed and shipping was prompt. I highly recommend them.”

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Posted 3 years ago

“Quick order fulfillment. My only gripe is that I live in a rural area and receive mail via PO Box and couldn't get my order shipped there.”

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Posted 3 years ago

“Haven’t had time to install parts yet, but very fast shipping. Thanks”

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Posted 3 years ago

“Received exactly what I was looking for. Will definitely use these guys again the next time I need sprinkler system parts.”

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Posted 3 years ago

“While the order was delayed nearly 60 days by supplier issues, the team at Sprinkler Supply provided updates throughout the Process. The buying and service experience has been great on all orders.”

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Posted 3 years ago

“Fast and easy”

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Posted 3 years ago

“Had the irrigation timer I was looking for!”

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Posted 3 years ago

“in general, products and services are very good! product's price is reasonable. only one sugguestion: packaging each item individualy.”

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Posted 3 years ago

“Just what I needed and timely delivery but shipping and handling were much too expensive!”

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Posted 3 years ago

“Easy to browse products online and purchase those that I needed. The products arrived promptly and were as advertised. Very pleasant experience.”

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Posted 3 years ago

“Easy to use website. Wide array of products. Quick delivery. Good customer service.”

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Posted 3 years ago

“Excellent service. Pretty good pricing.”

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Posted 3 years ago

“Fast and accurate delivery at a great price”

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Posted 3 years ago

“I was impressed by the availability of the product I was looking for and especially impressed with how quickly it arrived.”

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Posted 3 years ago

“Excellent online shopping experience. My first order was to replace 4 old leaky valves for the 2021 season. No issues and received the valves in less than a week. This year, I ordered 6 more to replace the rest. Shortly after that order, I received a "You're two cool" email signifying my second order with SSS. Nice customer loyalty touch. Who ever had that idea, give that person a promotion and a raise!!!! The second order came in on time with one small issue. One of the valves had a broken part. I emailed customer service about the issue and they sent a replacement out the same day. Great customer ordering experience, great service, and fast shipping. Keep up the great work!!!!”

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Posted 3 years ago

“Great kit (4 spray heads, 2 mount stakes, "Y" hose connector, fittings etc. And 2 Water Bluetooth meters) would have been 5 stars if The pressure in the water meter was enough. Maybe mine was a bad? I don't know. Other than that, great kit. Easily get 2 more stakes and you have 4 sprayers. I used it w/o the Bluetooth meters - worked great.”

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Posted 3 years ago

“Super transaction, order shipped and arrived as fast as I could have hoped. One item was miss picked and single phone call straightened out the problem no questions asked. Would and will return for more product.”

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Posted 3 years ago

“Good service. Only needed two emitters and shipping was more than the product. Oh well, I’ll need to plan a larger order next time.”

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Posted 3 years ago

“These folks are so nice to do business with you will be very happy you ordered from them.”

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Posted 3 years ago

Sprinkler Supply Store is rated 4.7 based on 5,332 reviews