Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,641 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took you long enough. There was no back order status. I thought you had just dropped the item from my order. I went on Amazon and bought replacements after waiting six weeks with no word.”

Helpful Report

Posted 4 years ago

Hi Douglas - thanks for your review. Our apologies, it looks like we had some sort of glitch in our system that caused one of the parts on your order to not be sent to the warehouse for shipment. That was eventually corrected and the part was sent over for shipment. I've credited you back on the order due to the confusion. Denny ~ Customer Service Manager

Posted 4 years ago

“I had a nice experience purchasing from them and will definitely be back if I need any more sprinkler supplies.”

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Posted 4 years ago

“I purchased a 3-way catch basin and it arrived as promised in less than a week. I could not find it locally and I am very happy with Sprinkler Supply Co!”

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Posted 4 years ago

“Quick and simple. Thanks!”

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Posted 4 years ago

“The service is outstanding. Prompt, helpful and friendly!”

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Posted 4 years ago

“I needed some new sprinkler heads and called The Sprinkler Supply store they were delivered and I installed them within one week. A terrific service and a great product.”

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Posted 4 years ago

“First time buying online with this business. Fair price compared to other venders. Received item sooner than expected delivery.”

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Posted 4 years ago

“My first order consisted of lots of different individual spray and rotor nozzles and tools. Order was perfect and arrived quickly. Would definitely order from Sprinkler Supply Store again!”

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Posted 4 years ago

“Their service was spot on, unfortunately I ordered the wrong part that we needed so I can’t review the item.”

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Posted 4 years ago

“Very professional and fast service.”

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Posted 4 years ago

“I ordered a quantity of 5, Weathermatic MAX 6 sprinkler bodies and instead was sent 3. MAX 6 and 2, LX 4 models. The inner components of the MAX 6 and LX 6 are not interchangeable with each other and I should have been notified that a substitution was made.”

Helpful Report

Posted 4 years ago

Hi George - our apologies for the confusion. Our warehouses are not supposed to make any substitutions without first asking, so this might just be a case of some LX heads being placed in the MAX bin by mistake. I'll be following up privately and we'll get this resolved for you ASAP. Denny ~ Customer Service Manager

Posted 4 years ago

“These guys are great, they always have what I need at the best price. Their communication is outstanding and they seem to love what they do. Clearly, they know how to run an online business and I use them exclusively for all my landscaping needs”

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Posted 4 years ago

“Keep up the great work”

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Posted 4 years ago

“The Sprinkler Supply Store is my go to supplier hence forward. Ordering from them was very straightforward and my replacement part arrived within four days even in the Hurricane Ian impact zone.”

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Posted 4 years ago

“The parts i ordered came really fast. I would totally recommend your company for sprinkler parts. Doug”

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Posted 4 years ago

“Easy to find the parts I was looking for. Received an email from support providing procedures to request support if needed. Delivery was on time. I will be buying again from this company.”

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Posted 4 years ago

“All nozzles have arrived (that's good). 2 packages arrived a day apart, so I was concerned that there was a problem. The second package completed the order, so I'm happy.”

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Posted 4 years ago

“Had the parts I needed, and received them quickly.”

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Posted 4 years ago

“Service was great, speedy delivery and a personalized internet experience! Does it get any better than this? No!! Keep up the great work!”

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Posted 4 years ago

“The product arrived within two (2) days after placing the order.”

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Posted 4 years ago

Sprinkler Supply Store is rated 4.7 based on 5,641 reviews