Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,332 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 22nd August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“found exactly what I needed, the pictures were extremely helpful, in focus and centered on the product numbers and interface areas!”

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Posted 3 years ago

“I was a bit concerned when they didn’t provide shipping options. I was willing to pay extra to expide, however I received my controller in two days. Excellent service. Thanks”

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Posted 3 years ago

“Great inventory to choose from. Also nice dream line process in terms of ordering.”

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Posted 3 years ago

“Easy to order and navigate the website. Fast delivery.”

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Posted 3 years ago

“The staff are helpful and professional even when customers are not. They had precisely what I needed at a good price and shipped it without delay. Great to find someone who can do better than Amazon.”

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Posted 3 years ago

“Just received my second order of material for landscape lights that were damaged. Website made it easy to find what I was looking for and it was promptly delivered. Will use them again if needed.”

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Posted 3 years ago

“Sprinkler Supply couldn't have been more accommodating. When I had a problem redeeming a coupon and wrote them, I received a notice that my credit card account had already been credited. Then when I had difficulty installing the part, they directed me to a how-to-video and the problem was solved in a minute!”

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Posted 3 years ago

“I would have given 5 stars due to the volume of information on the site, ease of ordering and clear, searchable products online catalog. However, the shipping and handling was quite unsatisfactory. Two of the three items I ordered were late and the packaging was damaged. It looked as if the carrier had to do repairs to the packaging so that items did fall apart and out. Additionally, it required me to call you to check on progress and have a conversation about re-routing from another warehouse on the east coast (I am in AZ) after items were already days late.”

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Posted 3 years ago

“So far it's been great. The MOST useful thing has been the video tutorials as well as the downloadable PDFs with useful information. I'll be ordering again soon, for sure. BTW...excellent packaging as well.”

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Posted 3 years ago

“I had previously obtained Hunter sprinkler nozzles from the local Home Depot or Lowes, but both seem to no longer stock them. I haven't been able to find any alternative nozzles that work for my sprinkler/lawn irrigation configuration, so I am really happy to have found Sprinkler Supply Store. In addition, the local stores had never stocked Hunter 6 inch pop-up sprinklers (only 4 inch), so being able to get them from Sprinkler Supply Store is a real bonus! It is now my go-to source for all sprinkler parts!”

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Posted 3 years ago

“Great experience easy to install”

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Posted 3 years ago

“Easy to find what I needed to repair my system.”

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Posted 3 years ago

“Wrong item sent. I ordered check valve for pro spray sent me check valve for rotors!”

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Posted 3 years ago

Hi Nick - our apologies for the confusion. I can see that you also contacted us via email, so I'm following back up directly to get this resolved for you ASAP. Denny ~ Customer Service Manager

Posted 3 years ago

“I contacted customer service with a question about my order and they were excellent. This company cares about their customers and I would not hesitate to order from them again in the future.”

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Posted 3 years ago

“Received merchandise per order but it didn't fit. Did not send back because of cost.”

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Posted 3 years ago

“Great communication and service.”

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Posted 3 years ago

“Exactly what I ordered. Quick response and delivery.”

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Posted 3 years ago

“The supplies came and were perfect!”

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Posted 3 years ago

“Prompt service with my order.”

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Posted 3 years ago

“Absolutely a pleasure doing online business with Sprinkler Supply Store. Fast shipping and great products. The project this week was landscaping lighting. Still in progress but looking fantastic!”

Sprinkler Supply Store 5 star review on 23rd May 2022

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Posted 3 years ago

Sprinkler Supply Store is rated 4.7 based on 5,332 reviews