Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,641 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

Write Your review

Tell us how Sprinkler Supply Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sprinkler Supply Store 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“got all my items extremely fast and was easy to order from”

Helpful Report

Posted 1 year ago

“The solenoids for the Silver Bullet valves work great.”

Helpful Report

Posted 1 year ago

“Had just what I needed: A check valve for my new Hunter Pro Spray pop up sprinkler head. It was easy to intall and solved my seepage issue when the sprinkler system system shut off. Deivery was quick.”

Helpful Report

Posted 1 year ago

“Product was not available at my local stores. Was able to order and get the material in just a few days. Online ordering was simple and the tracking for receiving my order was great.”

Helpful Report

Posted 1 year ago

“It took them awhile to get the nozzles in stock, but now I have a nice inventory of TORO 570 NOZZLES to keep my old pop ups alive. Thanks”

Helpful Report

Posted 1 year ago

“Supply Store had the product I was looking for at the best price I could find including shipping. Shipping was quick and there was communication as to tracking.”

Helpful Report

Posted 1 year ago

“They had what I needed when few other online sources had it. They sent it to me in a few days.”

Helpful Report

Posted 1 year ago

“This site was easy to navigate and product was delivered quickly.”

Helpful Report

Posted 1 year ago

“Great service! Very knowledgeable! Quick service!”

Helpful Report

Posted 1 year ago

“Excellent responsive and accurate service.”

Helpful Report

Posted 1 year ago

“Your guy was great, fixing something I had never fixed before. Walked me through with patience and helped me select the right parts. My sprinkler system is back up and running like new. Thanks!”

Helpful Report

Posted 1 year ago

“Your website had a browser problem. I couldn't order a five dollar part cause there was no push button to buy. Could not navigate your parts list to find the part that I needed. But here is the five star review..... The salesman /store manager Danny went above and beyond, helping me locate what the part number was that they had it in stock.And he shipped it out the same day at a courtesy of no shipping cost. Now. You may think no shipping cost .....what a big deal.... My part was a plastic no weight. CAP... a screw on cap !!!!They wanted over nine dollars to ship it when it only cost $5 dollars. And let's be frank could have put it in a bubble wrapped envelope and ship it by mail for 2 dollars and forty five cents. Thank you danny......”

Helpful Report

Posted 1 year ago

Hi, thanks for your review. I think what you experienced was a temporary glitch on the website - I haven't been able to replicate the issue and have had no other complaints regarding anyone else being unable to add something to the cart. I'm glad that we were able to get this figured out for you over the phone and get your order through. The shipping on this item would have been $6.99 - please note that we offer a lot of small parts that you can't find elsewhere, and we do still have to pay staff to pick the part, pack it, print labels and provide packing materials, all of which cuts into the actual cost of shipping out a $5 part. We do our best to balance out being able to offer these small, hard to find parts at a convenience to our customers while also assuring that we're doing so without "giving away the store." Denny ~ Customer Service Manager.

Posted 1 year ago

“Sprinkler Supply had exactly what I needed at a very reasonable price. They shipped promptly! Will keep in my contacts”

Helpful Report

Posted 1 year ago

“They sent the wrong parts with my order that I needed in the promised time frame. The corrected parts took a week and a half to arrive by the time customer service got back to me and shipped the parts with slow standard shipping.”

Helpful Report

Posted 1 year ago

“The parts are in stock and fast shipping.”

Helpful Report

Posted 1 year ago

“I purchaser I20 nozzle holding screws.the sale representative did a great job of finding the screws and provide shipping.”

Helpful Report

Posted 1 year ago

“Sprinkler Supply had exactly what I needed and the timelyness of delivery was great.”

Helpful Report

Posted 1 year ago

“Fast delivery. Great follow up. Like the fact it’s run private. Owner is passionate.”

Helpful Report

Posted 1 year ago

“The proper item arrived quickly Great customer service The price for the item was exorbitant. Probably won't use this company in the future as a result.”

Helpful Report

Posted 1 year ago

“Product is great ! My only complaint is that they came in 3 different shipments instead of one !”

Helpful Report

Posted 1 year ago

Hi Michael - thanks for your review! We try to fulfill our orders from the nearest warehouse that has all the parts, but in some cases we don't have one warehouse that carries everything. In those situations, we do end up splitting up orders between multiple warehouses.

Posted 1 year ago

Sprinkler Supply Store is rated 4.7 based on 5,641 reviews