Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,328 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,328 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 22nd August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Sprinkler Supply Store offered a fair price, was very responsive to my communications, and answered my questions. It was unfortunate that there was delay in the promised delivery timeline.”

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Posted 1 year ago

“I bought for our irrigation guy so I assume it works for his needs”

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Posted 1 year ago

“My parts came quickly and worked great.”

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Posted 1 year ago

“Very pleased to find these Hunter rotator covers at a great price. $0.72 ea. compared to $5.85 on Amazon. Amazing, right?”

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Posted 1 year ago

“Ordered a pressure regulator after my last one wore out. The item was sold at a decent price and arrived quickly. The only glitch was I did not like being limited to PayPal or ShopPay for payment options.”

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Posted 1 year ago

“Placed an order and then get an email that items would be on back order. You should have said that this would have to be back ordered. Not days after the order was placed and paid for. Will not use your company next time I need sprinkler parts.”

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Posted 1 year ago

Hi Robert - thanks for the review. Every product on our website shows a listing of which of our warehouses are stocking the product and how many they have of each. Items that are backordered (not in stock) say "10+ Day Delay" in place of the locations and inventory numbers. The backorder emails we send out are a backup notification for those who might have missed the status of the part on the website, which seems to be the case here. Our apologies for any confusion!

Posted 1 year ago

“Please find in line pipe repair that works without disturbing or digging up each side of breach. Fair supply, prices and shipping a little high.”

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Posted 1 year ago

“Quick delivery, friendly service, and product works as designed.”

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Posted 1 year ago

“I really enjoy your replies. Your prices are pretty good but the shipping sucks. Maybe you could start a branch here and give me a part time job. It would cost less to ship 1/2 way either way. As long as you have what I need. I will continue to use you. I sm happy with your service.”

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Posted 1 year ago

“I ordered a new solenoid, Order No. #242218, for a Toro sprinker and received a used , broken part. I contacted Sprinkler Supply last Thursday and was told a new replacement was being shipped but I have still not received an email with any tracking info to confirm.”

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Posted 1 year ago

“A dedicated residential irrigation supply house carrying the spray nozzles that were not available elsewhere”

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Posted 1 year ago

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Posted 1 year ago

“Always friendly and willing to help. I am impressed that they stand behind their products and make sure they work right.”

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Posted 1 year ago

“took a long time to receive but happy to get them!”

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Posted 1 year ago

“Great products, great communication”

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Posted 1 year ago

“Easy to navigate and order. Helpful customer support/service and good prices. Only suggestion is to consider improving the order page to show what is shipped and what is back ordered.”

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Posted 1 year ago

“I live in a small town with limited resources so online specialty stores are important. SSS has great selection, prices and reasonable shipping times and fees. It's a great option when I don't want to make a 3 hour round trip and can wait a few days.”

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Posted 1 year ago

“Great service and value.”

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Posted 1 year ago

“Great site. Had exactly the right part, plus a video on installation. Good price as well. I’m glad I found this!”

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Posted 1 year ago

“thought i was getting the whole sprinkler head including spray nozzles”

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Posted 1 year ago

Hi Jon - thanks for the review and our apologies for the confusion. I can see that you ordered the Weathermatic MAX4 spray heads. We do have "NOZZLE SOLD SEPARATELY" in bold letters at the top of the product description. Weathermatic offers a number of different nozzles that will fit that head, so they sell those separately. Please feel free to get in touch and let us know what sort of arc and distance you need and we'll be happy to help you to make sure you get what you need.

Posted 1 year ago

Sprinkler Supply Store is rated 4.7 based on 5,328 reviews