Starfire Direct Reviews

Name: Starfire Direct
Address: 42168 Remington Avenue, 42168 Remington Avenue, California
Rating: 4.37

4.4 Rating 1,619 Reviews

83 %

of reviewers recommend Starfire Direct

4.4

Based on 1,619 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

866-578-8538

Email:

info@starfiredirect.com

Location:

42168 Remington Avenue,
42168 Remington Avenue
California
92590

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Starfire Direct 5 star review on 8th January 2024

128

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied. Prompt service. Thank you”

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Posted 2 years ago

“They have always been very prompt with any questions and concerns I have had. They never blew me off. I highly recommend them.”

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Posted 2 years ago

“Love the new firestones. They are an exact match and look beautiful in my fire pit.”

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Posted 2 years ago

“Once you place order, they keep you apprised of status every step of the way. Shipping is prompt. A pleasure to deal with!”

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Posted 2 years ago

“I had a problem with broken fire glass. DJ was the best and sent out replacement fire glass immediately. Very happy with the purchase although it took some time to get here.”

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Posted 2 years ago

“Shipments on time and you all deliver what you promise.”

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Posted 2 years ago

“Great customer service from a very nice company”

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Posted 2 years ago

“Looks great!!!”

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Posted 2 years ago

“Website was easy to navigate, prices are more than fair and my order shipped within hours of placing it and is on track to be delivered tomorrow. It's a Monday and I ordered Friday morning. If the glass is pretty good quality and not all dust I'll never buy from anywhere else again. I'll be using it for resin art projects not fireplaces just as an fyi.”

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Posted 2 years ago

“Beautiful glass and unbelievable service. I received my glass in 2 days of ordering. I posted your company name for the 1500 members in my lettering and arts class. We use glass for projects we create.”

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Posted 2 years ago

“Easy to order. Quick delivery.”

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Posted 2 years ago

“Your customer service is over the top, which is not the norm anymore. Any questions I had were answered immediately by Mari. It was a pleasure doing business with you, and when I get my fire pit put together, I'll be contacting Mari to order the glass. Thanks”

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Posted 2 years ago

“The website is very helpful and the products look interesting. I am looking forward to receiving the samples.”

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Posted 2 years ago

“Great product. 1/2 the price. Fast shipping.”

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Posted 2 years ago

“Right on time instock”

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Posted 2 years ago

“Quick delivery and easy to install.”

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Posted 2 years ago

“I am very pleased and happy with the service I received from Starfire. I would recommend them to everyone. I had an issue with my rocks and they did everything to make sure I got the correct ones. I was extremely happy with the time and care they took to help me! Thank you Steven and Amelia!”

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Posted 2 years ago

“Great people to do business with”

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Posted 2 years ago

“I love the fire glass that I purhcased. It looks so good in my fireplace box.”

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Posted 2 years ago

“Took a little longer than I expected to arrive. With Covid and personnel problems I understand”

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Posted 2 years ago

Starfire Direct is rated 4.4 based on 1,619 reviews