Starfire Direct Reviews

Name: Starfire Direct
Address: 42168 Remington Avenue, 42168 Remington Avenue, California
Rating: 4.37

4.4 Rating 1,619 Reviews

83 %

of reviewers recommend Starfire Direct

4.4

Based on 1,619 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

866-578-8538

Email:

info@starfiredirect.com

Location:

42168 Remington Avenue,
42168 Remington Avenue
California
92590

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Starfire Direct 5 star review on 8th January 2024

128

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quick service High quality product”

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Posted 2 years ago

“1 - AWESOME HIGH QUALITY product !!!! 2 - Order & shipping status some of the best I've experienced since this damndemic started. 3 - Extremely fast FedEx shipping. I don't reply to many of these survey requests, but you deserve this - 5 STARS!!!!”

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Posted 2 years ago

“Ordering was easy and delivery timely.”

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Posted 2 years ago

“WORKS PERFECTLY!! WISH THE SIDE PANELS WERE LONGER THOUGH”

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Posted 2 years ago

“Our fire pit came ahead of schedule and was delivered by friendly and helpful truck driver. Great communication from star fire shipping g too. Thank you!!”

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Posted 2 years ago

“👍”

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Posted 2 years ago

“5 Stars for Mitch his customer Service was outstanding!!”

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Posted 2 years ago

“Love the glass pieces and quick delivery”

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Posted 2 years ago

“Perfect. Just as expected! Quick shipping too!!”

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Posted 2 years ago

“Easy to order and even though there was a wait it wasn’t very long before the logs came. They are beautiful! The old ones were really blackened and deteriorated.”

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Posted 2 years ago

“The reason why we chose Starfire Direct to purchase our Fire pit was because the reviews. It’s important to us to have a company’s customer service help whenever needed. Starfire Direct has been nothing but polite, friendly, informative and professional since the day we decided to purchase our fire pit with them.”

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Posted 2 years ago

“Our new fire pit looks beautiful with the fire glass and lava pebbles.”

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Posted 2 years ago

“***** Fast & exactly as described! Thank you!”

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Posted 2 years ago

“Great service!”

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Posted 2 years ago

“The CalFlame cover arrived on time and intact. Cover was well packaged, and is good quality. I highly recommend as replacement for all Calflame Grills.”

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Posted 2 years ago

“Excellent service, prompt shipping, and awesome communication. The products were well represented, and just what was needed.”

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Posted 2 years ago

“Easy to order and shipping is quick. Great product and company!”

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Posted 2 years ago

“Starfire Direct was great to work with on the purchase of a Real Flame electric fireplace that was back ordered. We couldn’t be happier with the fireplace, and the customer service was exceptional.”

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Posted 2 years ago

“Steven Kinsey gets a 5 out of ! Great service. This is a tricky biz for customers to learn all the components to the switch from wood to gas in the fireplace, and Steven answers all the questions effortlessly, as well a communicate the timelines, etc. Our install is next week and we are excited.....”

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Posted 2 years ago

“Beautiful & shiny as pictured!”

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Posted 2 years ago

Starfire Direct is rated 4.4 based on 1,619 reviews