Starfire Direct Reviews

Name: Starfire Direct
Address: 42168 Remington Avenue, 42168 Remington Avenue, California
Rating: 4.37

4.4 Rating 1,619 Reviews

83 %

of reviewers recommend Starfire Direct

4.4

Based on 1,619 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

866-578-8538

Email:

info@starfiredirect.com

Location:

42168 Remington Avenue,
42168 Remington Avenue
California
92590

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Starfire Direct 5 star review on 8th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fireglass is beautiful,but packaging was kind of beat up. One of the 1lb bags was open and tiny crumbs of glass were on my table where I put the shipping bag down.”

Helpful Report

Posted 4 years ago

“Have not received products yet but felt your website was fine and had no problems once my item was in stock. Downside is that I made several calls to Sasha who said she would call me as soon as product came back in stock but never did, I saw it in stock by checking daily and then ordering myself.”

Helpful Report

Posted 5 years ago

“The actual product is beautiful and shipping was prompt, but we have needed way more than was recommended!”

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Posted 5 years ago

“Glass is beautiful and really makes the fire pit pop. I wish the price wasn't so high but if you look at similar products you are paying about the same and this one looks better.”

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Posted 5 years ago

“My customer service person Lisa was very nice on the phone and was helpful with a return I needed to send back. She also took my order for the correct item which was helpful.”

Helpful Report

Posted 5 years ago

Starfire Direct is rated 4.4 based on 1,619 reviews