“I buy 2 units. 1 I returned it due to a factory defect and when I received the replacement I had to pay €8 for customs when picking up the package!!
And shortly after, the other unit I bought also stopped working.
super dissatisfied and disappointed with the brand and its organization.”
“STATIK® 360 | UNIVERSAL MAGNETIC CHARGE CABLE
I cannot say I would buy another. While it is a great idea, It is to easy to to lose the charging ends. Use this at home, not on the road. The magnetic connection is not that strong and is alway disconnecting by the slightest bump. I have already lost one tip on the first flight.”
“Too little too late. Tips don’t last long and replacements come very, very, very late. I haven’t even replaced the tips that finally arrived, just reverted back to my old cables.”
“Waited over 2 months for a head set. You should notify customers up front that the possibility of a delay instead of saying you are not responsible for any delays after purchase. POOR business practice.”
“The cables I bought no longer work, have checked iPhone connection with older apple chord all good. I checked on other household member's iPhone definitely not working feel like I wasted money.”
“Bought 3 x charging cables (not pro cables) for my devices. Received a Pro cable due to initial delays (over 6 weeks) in receiving the 3 cables. The 3 cables still working well but these don’t have data transfer, data transfer is only on the Pro cable. The magnets decided to part from Pro cable after 11 months if use. Contacted Statik and they were great and sent me a replacement Pro cable. 3 weeks of using the Pro cable and the magnet head that connects to devices has parted from the cable. Not impressed with the Pro cables robustness.”
“Sorry l actually purchased your cable, love the fact the magnet system is great, but as regards the charging times, 7hrs to charge my samsung🤬 they are sitting in my bottom drawer with the rest of the rubbish😡”
“These appear to work well at first but no matter what after a couple of months I'm always getting the slow charge / compatability message. Right now my phone is losing charge while connected & absolutely everything; plug, cable, tips is Statik. So afraid I'm going back to the old way of charging. Sadly Statik started out promising & turned into a huge, expensive disappointment.”
“A nice product with some gaps: it doesn't charge fully, it doesn't sticks well to the mobyle by Usb-C...
After all I don't think it's the right solution for travelling!”
“I really wanted to like these cables, but we bought these to avoid a repeat of my daughter breaking so many standard cables. She has autism and has to have the light and motion from the screen to relax enough to fall asleep, but the twisting and turning makes fixed cables break near the connector. We were hoping the magnetic 360 cables would allow that motion without breaking. however each of the three cables I bought lasted barely a fortnight each. There's no physical damage but it seems as though the mobile connection points just fail through wear.
My suggestion is to increase the testing cycles and thicken up the contact sweep, or make it out of a harder copper to increase wear resistance. Broadening the sweeps and allowing a bit more play would also minimise the possibility of contact trenching, again, increasing the wear resistance.
They're a great concept but need more development.”
“I have bought 3 pairs of chargers. They charge Great ! BUT none of them will pickup My Blue Tooth of my phone to use in My GMC Caynon ! As soon as I change cords to a regular charge cord everything works fine !”
“I recently bought 3 cables, quality is good, nice and strong, but I cant use them for my iPad and iPhone as they have the wrong usb, somy fault. I emailed them about an adapter, but no reply to date, that was about a month ago. Great communication when purchasing, but poor communication when there is a problem. Will I purchase again? I dont think so!”
“I have ordered from Statik before, no problem, I purchased in july, ordered incorrect tipsm boxes were damaged and bruised, the order was delay and it was not communicated to me. I returned the items and was delivered a month ago. You customer service, is non responsive, i have sent multiple emails regarding my refund and to no avail. Why cant i get someone to call me, or email me back with a response. I have followed the instructions provided to send items back. You have your product why can I get my refund.”
