“Have been emailing for well over a month .. I have issues with the pro cable as I bought for data transfer but laptop does not recognize any of the devices I plug into with the cable. It charges from the laptop, proving it is connected. I have sent videos but have chased up over a dozen times, and they finally answer, only to tell me which cable does data transfer .. I again tell them my issue, they then as for video proof which sent a month and half ago .. so I sent again .. and again no answer ..”
“Paid a little over $50.00 for my merchandise on December 13th. According to them items were sent December 24th. It's now January 28th and I still don't have my items. Every time I send an email they tell me the same thing. Rest assured your items are on the way. I say bull_ _ _ _!”
“I have been trying for over 1 month to send emails to your company. Three of the four cables that I ordered seem to have some sort of defect, they do not charge my phone at all. These were meant to be Christmas gifts to family members but I had to find something else. I was very disappointed. I want a complete refund.”
“The charger is just a charger, nothing special. The magnetic quick disconnect cables slowly lose speed, I'll connect and it says 45 min. until full. 10 seconds later, 1 hr. until full. Like that, until it settles at a steady 2 hrs. The multiple spam emails per day are extremely annoying on top of it. Never ordering again, unsubscribing, and clearing my cookies just to make sure.”
“I ordered but never received the product. I received lots of E Mails but no product. Please take me off your contact list. They were Christmas gifts. Do not bombard me with mail. Christmas is over and so aml I.s”
“3 mounths since I’ve made the order of phone charger and still didn’t receive anything!! I’ve tried to put me una contact with them by email many times , just received 2 answers telling me that the order is on way … and still waiting !! Shame on you 🤬🤬🤬!!!”
“Customer service is as bad as they get. It appeared a joke to them that more than 2 weeks after ordering their product I was finally forced to buy a charger from a local retail store. Their answer to "Where is my order, you've had the use of my money for almost two weeks yet I can't get an answer from you if my order has even shipped". Finally 2 days before it arrived, I was told basically to be patient, it was shipped. Disrespectful with a" could care less attitude". Don't expect any help if your order is very slow in coming or lost.”
“Not impressed! I have contacted customer service twice and never received a response. It was advertised that each package would contain 3 different tips that would be interchangeable for the different phones. The tips were not included with the 5 cords that I purchased. At this point - the cables are of no use to me.”
“I DIDN'T GET THE FIRST ITEM. I ASKED FOR A REFUND AS IT HAD TAKEN AN INORDINATE AMOUNT OF TIME BEFORE THEY EVEN REPLIED. EVENTUALLY GOT THE ITEM.
CUSTOMER SERVICE IS DIGUSTING
THEY DON'T EVEN READ MESSAGES.
STAY CLEAR OF THIS OUTFIT!”
“I ordered this produst back on Decemebr 10th 21024 and to date i have never received it. Thhye harged mebut never provided any shipping information and all amials go un answered.I will never recomment this product or company they are a scam.”
“WASTE OF MONEY! Item took over 3 weeks to receive (from China) and the quality is extremely sub par- a full charge will not even fully charge my iphone13. The magnetic connectors fall off the device easily and can be lost quickly. Great idea, but EXTREMELY POOR ENGINEERING and QUALITY!
Do Not Waste Your Money or Time!”
“This is the worst company for customer service. I need to know how to return the product and no one had gotten back to me. I ordered this BEFORE Christmas and just got it a week ago. Will NEVER order here again!!!!”
“Product did not work, trying to get refund, took a long time to get the products, power bank falls off my phone. Please give refund. Order # ST127384 email tolowforzero2@gmail.com”
