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Stuarts London Reviews

4.8 Rating 20,263 Reviews
97 %
of reviewers recommend Stuarts London
4.8
Based on 20,263 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Stuarts London Reviews
Visit Website

Phone:

0203 905 5552

Email:

customerservices@stuartslondon.com

Location:

35-37 Uxbridge Road, Shepherds Bush
London
W12 8LH

Write Your review

Anonymous
Anonymous  // 01/01/2019
First class from start to finish. Quick delivery n hassle free
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Posted 2 years ago
Great service, quick delivery and well packaged. Highly recommended.
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Posted 2 years ago
Very good service
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Posted 2 years ago
Not received my parcel, awful customer service. Told package was delivered and photo the was the back of the couriers van. Christmas present that won't arrive as is takes up to 10 days to process the claim, on day 8 now.
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Posted 2 years ago
Efficient seamless system
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Posted 2 years ago
Quick service, well packed, 10/10 thanks.
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Posted 2 years ago
The sneakers were as good as they looked like on the website. They were well-packaged and the delivery was reliable. I paid 30% less than the retail price. Well done.
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Posted 2 years ago
Excellent clothes and quick delivery
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Posted 2 years ago
Ordered from Stuarts on several occasions always delivered promptly and in good condition will use again
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Posted 2 years ago
Efficient on-line service
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Posted 2 years ago
Pleased I stumbled across the site. Great service, quick delivery, site easy to navigate, payment options great and sizes and brands I couldn't find elsewhere. I'll be shopping here regularly.
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Posted 2 years ago
Quick shipping and product exactly as described!
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Posted 2 years ago
Awesome return protocol and rapid redelivery !! Thank you
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Posted 2 years ago
I purchased a jacket online and then a few hours later my order was cancelled due to the item being out of stock. I think there is an opportunity here for better inventory management so that as items go out of stock the website is updated immediately so that the customers don’t have to go through the ups and downs of buying an out of stock item. I also think that when you make a mistake you should also offer some concessions to the customer. Like “hey we messed up, here is 10% off on your next order” etc.
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Posted 2 years ago
Fantastic clothes, great communication , fast delivery
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Posted 2 years ago
Excellent service and fast delivery.
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Posted 2 years ago
Brilliant service and well packaged. Definitely use again and would recommend.
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Posted 2 years ago
Good service and class clothing
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Posted 2 years ago
Very good price with exceptionally prompt service. Will use again.
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Posted 2 years ago
Good fast service and good price
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Posted 2 years ago
Stuarts London is rated 4.8 based on 20,263 reviews