Stuarts London Reviews

Name: Stuarts London
Address: 35-37 Uxbridge Road, Shepherds Bush, London
Rating: 4.79

4.8 Rating 20,388 Reviews

97 %

of reviewers recommend Stuarts London

4.8

Based on 20,388 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0203 905 5552

Email:

customerservices@stuartslondon.com

Location:

35-37 Uxbridge Road, Shepherds Bush
London
W12 8LH

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Stuarts London 5 star review on 14th June 2025

236

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a pair of RM Williams Chelsea boots from these guys. Prior to ordering I had some questions re shipping and sizes and they were quick to respond to my inquiries. They confirmed that they had my size in stock and I promptly ordered to be shipped to the US. I got a shipping notification and the boots were on their way. Unfortunately Fedex was having a nationwide shipping delay and the boots were delayed by 10 days. I was told at one point that the package was lost. I reached out to Stuarts and they quickly responded and although it was out of their control, they contacted Fedex numerous times. I finally received the boots today and they were just as I was expecting. I gave a 5 star review because of the quick responses I got from them. It is really hard to find good customer service these days or even get someone to respond. I would definitely do business with these guys again.”

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Posted 3 years ago

“Nice t-shirt at a great price - thank you”

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Posted 3 years ago

“Problem free order, quick delivery, good price and great product. Would use again, A1+”

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Posted 3 years ago

“Ordered item on a Friday arrived the following Monday. Would definitely use again”

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Posted 3 years ago

“Have been using Stuarts since I bought my first pair of Sergio tracksuit bottoms back in the 80's Always quality stuff and good prices.”

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Posted 3 years ago

“Fast delivery. Good packaging not excessive. But have not tried their return process so can’t comment. But so far happy with them!”

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Posted 3 years ago

“My order was processed and shipped super fast, all the way to USA. The product was exactly as described, immaculate quality and packaged with care. So happy to be a customer of Stuarts London!”

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Posted 3 years ago

“First Class service and Products. My go to for Fred Perry”

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Posted 3 years ago

“My trainers arrived the day after I ordered them and with free postage too. Excellent service and communication, highly recommended.”

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Posted 3 years ago

“Have never bought from Stuart’s before but was delighted with their fast, efficient service, will definitely use again!”

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Posted 3 years ago

“My order was packed and despatched the same day, the parcel arrived in 48 hours as promised. Very impressed and will certainly buy from you again.”

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Posted 3 years ago

“Great service once again!”

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Posted 3 years ago

“Great shop with top class customer service. Cant fault them!”

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Posted 3 years ago

“Excellent product quality also a good delivery service 👌”

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Posted 3 years ago

“Absolutely disgraceful customer service. I had to return an item because it was too big, not only did I have to pay for the return postage but as the item was shipped free of charge Stuarts then deducted the amount it would have cost them to ship to me.”

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Posted 3 years ago

“Pleasant & Helpful On The Phone And Very Prompt Service For Receiving Goods.”

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Posted 3 years ago

“My second purchase from Stuart’s of London and once again most pleased with products description, price ,and smooth professional communication and delivery. You won’t go wrong giving these guys a try. Classic kit delivered promptly. A good company to deal with.”

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Posted 3 years ago

“Great price for exactly what I was looking for. Unfortunately I accidentally ordered the wrong size. I called up and they were very understanding and sent a returns label. Within a few days I had the right size. Thanks guys.”

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Posted 3 years ago

“Speedy delivery, good correspondence to arrange exchange for correct size. Got a 10% discount code for new customers as well. Couldn't be happier.”

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Posted 3 years ago

“Ordered a wool gillet on the website and it was arrived when promised and was as described. Will use again.”

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Posted 3 years ago

Stuarts London is rated 4.8 based on 20,388 reviews