Stuarts London Reviews

Name: Stuarts London
Address: 35-37 Uxbridge Road, Shepherds Bush, London
Rating: 4.79

4.8 Rating 20,263 Reviews

97 %

of reviewers recommend Stuarts London

4.8

Based on 20,263 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0203 905 5552

Email:

customerservices@stuartslondon.com

Location:

35-37 Uxbridge Road, Shepherds Bush
London
W12 8LH

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Stuarts London 5 star review on 14th June 2025

236

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stuart’s has to be the best online shopping experience re mens/ woman’s apparel there is. Very easy to follow their online shop with great choice of brands and clothing. Big savings to be had on selected sales items with no quibble exchange or refund if needed. Have been shopping at Stuart’s for 5/6 years and will continue to do so.”

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Posted 3 years ago

“Great experience using these, quick, easy and superb garments. 100% recommend to anyone who hasn’t used these before.”

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Posted 3 years ago

“Excellent merchant, good prices and fast shipping.”

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Posted 3 years ago

“Poor returns policy”

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Posted 3 years ago

“Super fast delivery - ordered friday evening, arrived on time for me to wear Saturday afternoon - spot on service - would highly recommend.”

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Posted 3 years ago

“Best online shopping experience I have ever had - so simple and quick followed by an extremely fast and efficient delivery service.”

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Posted 3 years ago

“Envío rápido y de calidad. Recomendado a amigos y familia.”

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Posted 3 years ago

“Never had a problem with 'Stuarts'....the gear always arrives in the time frame and the sizes are always what they say....so they fit.....5 out of 5 from me.”

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Posted 3 years ago

“Quality clothes!”

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Posted 3 years ago

“Excellent service from order, confirmation, delivery updates and quality of order perfectly packaged in arrival. Delighted, will definitely shop with Stuart's again.”

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Posted 3 years ago

“Everything is fine, fast and with great servise!”

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Posted 3 years ago

“Very quick delivery will use again thank you”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Found some nice stuff. Good prices. Thought it was all sweet until checkout screen when the prices all went up inexplicably. Prices shown were ‘pre VAT’ apparently, after contacting them, which left a sour taste in the mouth. Weird website software. Not the normal way of pricing in my opinion. Come on IT department. It’s 2022. Figure it out.”

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Posted 3 years ago

“I think Stuarts London teamed with an irresponsible courier partner. Stuarts London itself was efficient enough to despatch purchased goods onorder #570765 (WEB570765) , but the DPD courier failed to deliver the goods between 20-21 September 2022 time slot, I have to rescheduling my timetable and stay home. When I contacted Stuarts office on 22 September the next day, they told me that my shoes will be delivered later that same day. Soon as I finished talking on the phone, I received an email message from Stuarts/Dandy of dpd.co.uk that I have asked them to change delivery date to Friday the day after. I called Stuarts office again and they insisted I have asked to cahnge the date of delivery which I have never done. When I ask them to cancel my order and stop the delivery, they told me I need to wait for the arrival of goods then send it back to them. I have to reschedule my timetable once more for another day until I received my shoes. I initially thought of returning the goods to Stuarts but consider all the hassles, I kept the shoes. I am totally not satisfied with Stuarts and I am not confident to shop with Stuarts again.”

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Posted 3 years ago

“Excellent customer service my order arrived next working day. Brilliant”

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Posted 3 years ago

“A great team providing a great service to its customers.”

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Posted 3 years ago

“Excellent wash bag and Excellent service”

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Posted 3 years ago

“good price and arrived very quickly and nicely wrapped!”

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Posted 3 years ago

“Fast. Good price. Good products.”

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Posted 3 years ago

Stuarts London is rated 4.8 based on 20,263 reviews