Stuarts London Reviews

Name: Stuarts London
Address: 35-37 Uxbridge Road, Shepherds Bush, London
Rating: 4.79

4.8 Rating 20,714 Reviews

97 %

of reviewers recommend Stuarts London

4.8

Based on 20,714 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0203 905 5552

Email:

customerservices@stuartslondon.com

Location:

35-37 Uxbridge Road, Shepherds Bush
London
W12 8LH

Write Your review

Tell us how Stuarts London made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Stuarts London 5 star review on 14th June 2025

236

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent and fast service really user friendly site. Great quality goods aswell. Very happy I’d recommend to anyone”

Helpful Report

Posted 3 years ago

“Great denim jacket, nice to wear as the denim is soft and pliable. Great quality and in style now.”

Helpful Report

Posted 3 years ago

“Great on line service, great site and some classic fabulous clothes and shoes, great prices prompt delivery definitely worth a go”

Helpful Report

Posted 3 years ago

“Great service as always”

Helpful Report

Posted 3 years ago

“First purchase and am very happy. Good price, quick delivery so will purchase again. Highly recommend”

Helpful Report

Posted 3 years ago

“Fast shipping and got new Docs at an amazing price. Thank you x”

Helpful Report

Posted 3 years ago

“Orders came in immediately and returns refunded quickly l.”

Helpful Report

Posted 3 years ago

“Stuarts London carries all kinds of Fred Perry apparel, which appeals to my sensibilities. I enjoy perusing the SL website and seeing what they have to offer and finding choice pieces to potentially order. The jumper sweater from Fred Perry that I ordered is my new favorite sweater and I haven’t seen it anywhere else but Stuarts. Upon ordering, I thought it may be a fortnight before my order arrived. To my pleasant surprise, it arrived in less than six days. To say I was overjoyed is an understatement and this is what made me a satisfied and loyal devotee of Stuarts London. Give them a shot and see what they have to offer because it is plentiful and the customer service is exemplary as well.”

Stuarts London 5 star review on 7th October 2023

Helpful Report

Posted 3 years ago

“Website was easy to navigate and great prices, would definitely use again.”

Helpful Report

Posted 3 years ago

“Hello, As I am tracking my order, I am noticing that the parcel reached San Francisco and then turned around. It now seems to be on the way back to the UK ?? This seems unusual, could it be that the address was not written properly and the mail carrier could not deliver it ? Please let me know if you have any other information. Thank you Frederic Wilmotte”

Helpful Report

Posted 3 years ago

“Quickly dispatched and exact as described! Highly recommended”

Helpful Report

Posted 3 years ago

“Great price, quick delivery, no issues, will use again.”

Helpful Report

Posted 3 years ago

“The item arrived in an un usable condition. SOL apologetic and sent a returns label the problems then started. I have no printer they cannot provide QR codes they apologised. So I’m left with an unusable item I’ve paid postage for and because I have no printer basically tuff !! I asked for a printed label to be sent with replacement item but they wouldn’t do that. I was told to take it to the post office and see if they would print the label but then informed other customers have reported this doesn’t work, so why suggest it to me. ?? Book a free collection on your own post office account using the label tracking number ( because it’s prepaid there’s no option to request a label be brought on collection ) and then ask for proof off the postman that they couldn’t accept the package without a label when they come to collect ?? So basically I was messed about, sent on wild goose chases for the grand price of a £1.79 tin of shoe polish !! I had to start a pay pal case to recover the postage cost and item cost and received a snotty email from SOL telling me the customer service team had sent me a returns label and done nothing but try to help me and could not see how I could find it stress full. I received my refund via pay pal and I would never ever use or recommend Stuart’s of London online service to anyone. Why they have emailed me and asked me to write a review is beyond me 😂”

Helpful Report

Posted 3 years ago

“Thank you for your excellent service from London to the US.”

Helpful Report

Posted 3 years ago

“The quality of your product is excellent. However, the sizing needs to be updated to Western bodies. But other than that the design and quality of the products are more than worth the effort and money to get them.”

Helpful Report

Posted 3 years ago

“Thank you. The purchase was a gift for a dear friend. It arrived promptly and even more promptly I received a hearty thank you from my friend on the other side of the country.”

Helpful Report

Posted 3 years ago

“I ordered a pair of shoes which were the wrong size when they arrived. Stuarts appologised and promptly send me a returns label. A replacement pair arrived within two days. A very efficient service”

Helpful Report

Posted 3 years ago

“First thing I've bought from Stuarts (Norse Projects cardigan) and, whilst it wasn't cheap, it was reduced by 20%. Absolute quality. Very happy”

Helpful Report

Posted 3 years ago

“Buying experience was seamless, and goods was delivered phenomenally quick! Will not hesitate to buy from again. Thank you Stuarts London!”

Helpful Report

Posted 3 years ago

“Great service from start to finish i was very impressed”

Helpful Report

Posted 3 years ago

Stuarts London is rated 4.8 based on 20,714 reviews