Stuarts London Reviews

Name: Stuarts London
Address: 35-37 Uxbridge Road, Shepherds Bush, London
Rating: 4.79

4.8 Rating 20,263 Reviews

97 %

of reviewers recommend Stuarts London

4.8

Based on 20,263 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0203 905 5552

Email:

customerservices@stuartslondon.com

Location:

35-37 Uxbridge Road, Shepherds Bush
London
W12 8LH

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Stuarts London 5 star review on 14th June 2025

236

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks a lot! I've got a wonderful present for my birthday!”

Helpful Report

Posted 1 year ago

“Customer service was great when trying to sort out weekend delivery. Great help. Order arrived on time and great deal. Thanks”

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Posted 1 year ago

“Not a good experience with this Company. An item I ordered, I never received. I filled a claim with the USPS. They determined the package was indeed delivered to my address and to check with other tenants in my Building (8) apartments. No one has seen this package. I sent Stuart's the letter from USPS. They told me I need to file another claim to re open the investigation. What is the purpose for this? Only a sane person can determine that the package was stolen. This item cost me $260, which is a lot to lose for anyone. I would not ever deal with Stuarts again and recommend to anyone thinking of buying merchandise from this store.”

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Posted 1 year ago

“I made my second purchase of a classic Harrington jacket from Stuart’s of London. I’ve been very impressed by the quality and ease of dealing with Stuart’s and my order arrived in the US in a matter of days.”

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Posted 1 year ago

“Great service in solving a product recall.”

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Posted 1 year ago

“Quick delivery time and product is of very good quality. Would recommend”

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Posted 1 year ago

“Excellent service good quality clothing updates all the way from ordering to delivery”

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Posted 1 year ago

“Great range of mens retro styles from head to toe. Rapid delivery times. Also have a fair refund and exchange process. Recommended!”

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Posted 1 year ago

“Great discount + speedy delivery = very happy customer”

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Posted 1 year ago

“Very prompt delivery,was'nt expecting a Sunday delivery at all.And the product was the to be expected quality i've come to expect from Gabicci,over all,very happy with the service.”

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Posted 1 year ago

“Always a pleasure to deal with. Quality goods at a very fair price.”

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Posted 1 year ago

“I have used Stuart’s many many times and have always found them to be a good business with great brands and often discounted to a good price with a quick efficient delivery service however my most recent purchase a belstaff jumper original price £250.00 on sale then 20% off total £189.24 went missing DPD just left parcel at front door in full view of street and parcel went missing DpD to blame totally nothing to do with Stuart’s however got in touch with Stuart’s and over a week later no resolution so contacted PayPal who I purchased through luckily and they have after a further 8 days resolved issue with a full refund so on this occasion I believe DPD are totally to blame for an totally inadequate poor delivery service also I think Stuart’s are at blame for not resolving the issue no where near quickly enough just glad I purchased through PayPal or maybe I would have lost purchase price and had no goods for money”

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Posted 1 year ago

“Excellent service. Throughout all my transactions 100%.”

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Posted 1 year ago

“Easy to navigate website. Great choice and prices.Very fast delivery. Definitely recommend”

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Posted 1 year ago

“Excellent service. Items perfect, well packaged and fast next day delivery by DPD.”

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Posted 1 year ago

“Bought a pair of jeans that didn’t fit right, no issue with that. But no returns label supplied and also not allowed to drop back to the ewarehouse, despite living 20 minutes from there. So had to post back on an insured service at a cost of over £10. So it cost me £10 to NOT have a pair of jeans. Haven’t experienced any other shop that don’t provide a returns service.”

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Posted 1 year ago

“Top quality, always quick delivery.”

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Posted 1 year ago

“Perfect service. Love shopping on this site”

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Posted 1 year ago

“I always wanted to buy the Schott bomber jacket. Stuart’s had it at a really good price compared to other places. Delivery was fast and packing was good too. the jacket is so cool. It’s really well made Customer service were very helpful Will buy from Stuart’s again.”

Helpful Report

Posted 1 year ago

“I’ve been shopping at Stuart’s since I was 15 when some of the brands we love today first appeared in the UK. Sergio Tacchini and the like. 40 years later and it’s still the Aladdin’s cave of menswear it was back then. If you want your clothes to have some heritage then this is the place to shop”

Helpful Report

Posted 1 year ago

Stuarts London is rated 4.8 based on 20,263 reviews