Stuarts London Reviews

Name: Stuarts London
Address: 35-37 Uxbridge Road, Shepherds Bush, London
Rating: 4.79

4.8 Rating 20,264 Reviews

97 %

of reviewers recommend Stuarts London

4.8

Based on 20,264 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0203 905 5552

Email:

customerservices@stuartslondon.com

Location:

35-37 Uxbridge Road, Shepherds Bush
London
W12 8LH

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Stuarts London 5 star review on 14th June 2025

236

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good have stores like stuarts proper old school. And new of course.”

Helpful Report

Posted 3 years ago

“Delivered on time and quick to sort out any concerns.”

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Posted 3 years ago

“Item ordered arrived as specified and was competitively priced. No complaints and I would purchase from Stuarts again.”

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Posted 3 years ago

“Brilliant service and a great variety 👍”

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Posted 3 years ago

“Excellent service ,I had to return an item as didn’t fit ,was dealt with and refunded promptly”

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Posted 3 years ago

“Received product in USA within a week! It was a gift and the recipient loved it!”

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Posted 3 years ago

“Product arrived safe and prompt”

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Posted 3 years ago

“Ordered many items from Stuart’s over the years , always excellent standard and despatched quickly . Often have items you can’t find elsewhere.”

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Posted 3 years ago

“Excellent service, ordering was easy and quick delivery with no problems, well packaged will definitely be using again!. Thanks”

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Posted 3 years ago

“Exactly as described arrived in good time very pleased with purchase.”

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Posted 3 years ago

“Found the shoes I was looking for on Stuarts of London website. They had the size and colour in stock at a good/fair price and despatched within 24 hours. Very pleased with the level of service and would happily use them again.”

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Posted 3 years ago

“Brands and selections on offer are excellent! However a very outdated returns process. It’s not a high street chain with lots of stores, hence you can’t pop into a store to try on a couple of pairs of shoes for size. If you order online, and they don’t fit, its a bit of a manual process to return for a full refund and returns are out of your own pocket. Makes me think twice now to order shoes from here, as I don’t want to pay courier charges if the size is wrong or they just don’t look nice on foot.”

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Posted 3 years ago

“Very efficient service. I will shop with them again.”

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Posted 3 years ago

“I bought a Filson backpack through Stuarts; a hard-to-locate item and I was pleased to find it at a comparable price on the Stuarts website. The backpack shipped promptly and arrived in perfect condition, and the quality is excellent.”

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Posted 3 years ago

“Items arrived quickly and matched the description.”

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Posted 3 years ago

“I ordered two Gabbicis for delivery to Melbourne Australia. I didn't get a despatch confirmation email but when I enquired I received an email from Trevor almost immediately confirming despatch with a tracking number. I recieved my order a few days later and to be honest a really quick delivery time. Fantastic service.”

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Posted 3 years ago

“Good service Easy processes Quick turnaround times”

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Posted 3 years ago

“Excellent service great communication with updates on tracking etc.. always been a pleasure using site”

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Posted 3 years ago

“The usual first class service”

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Posted 3 years ago

“I loved your pretty fast delivery to Germany but it would have been much nicer if I could have paid the customs within the delivery fees just for the reasons to be able to estimate how expensive the product really is in the end.”

Helpful Report

Posted 3 years ago

Stuarts London is rated 4.8 based on 20,264 reviews