Stuarts London Reviews

Name: Stuarts London
Address: 35-37 Uxbridge Road, Shepherds Bush, London
Rating: 4.79

4.8 Rating 20,734 Reviews

97 %

of reviewers recommend Stuarts London

4.8

Based on 20,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0203 905 5552

Email:

customerservices@stuartslondon.com

Location:

35-37 Uxbridge Road, Shepherds Bush
London
W12 8LH

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Stuarts London 5 star review on 5th November 2026

237

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely disgraceful customer service. I had to return an item because it was too big, not only did I have to pay for the return postage but as the item was shipped free of charge Stuarts then deducted the amount it would have cost them to ship to me.”

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Posted 3 years ago

“Pleasant & Helpful On The Phone And Very Prompt Service For Receiving Goods.”

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Posted 3 years ago

“My second purchase from Stuart’s of London and once again most pleased with products description, price ,and smooth professional communication and delivery. You won’t go wrong giving these guys a try. Classic kit delivered promptly. A good company to deal with.”

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Posted 3 years ago

“Great price for exactly what I was looking for. Unfortunately I accidentally ordered the wrong size. I called up and they were very understanding and sent a returns label. Within a few days I had the right size. Thanks guys.”

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Posted 3 years ago

“Speedy delivery, good correspondence to arrange exchange for correct size. Got a 10% discount code for new customers as well. Couldn't be happier.”

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Posted 3 years ago

“Ordered a wool gillet on the website and it was arrived when promised and was as described. Will use again.”

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Posted 3 years ago

“Fantastic! Shoes shipped from England to the US in four days. The Astorflex Dukeflex feels like it was specially made for me, they were so comfortable out of the box.”

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Posted 3 years ago

“Great products, nice price for what i ordered.”

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Posted 3 years ago

“Always easy to order from the website - easy to find what you’re after, no hassle… when dealing with company over the phone nothing is too much trouble! Can’t rate these guys highly enough!!”

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Posted 3 years ago

“Great service with fast delivery time.”

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Posted 3 years ago

“Outstanding customer service. Whether buying an item or returning it they really make the whe process as easy as possible.”

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Posted 3 years ago

“Good discount. Fast shipping. Great customer experience.”

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Posted 3 years ago

“Communication following my order has been poor. I have not received any updates or any form of tracking information since placing my order over 1 week ago. I have not received a response to my follow up email either.”

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Posted 3 years ago

“I am very happy with my G9. It takes me back to my childhood. I exchanged it for a larger size and customer service was excellent.”

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Posted 3 years ago

“Absolutely brilliant delivery times will definitely purchase off them again”

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Posted 3 years ago

“Great stylish products that you cannot find on the high street. Fast delivery service also when ordering online 👍”

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Posted 3 years ago

“Great experience and quick delivery”

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Posted 3 years ago

“Ordered a Gabicci packed well good quality arrived in the post as specified”

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Posted 3 years ago

“Stuarts have been known as a superb shop and now online store for many years. The VEJA trainers were twenty pounds cheaper than other places I had looked and were delivered the next day.”

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Posted 3 years ago

“Real quick delivery, nice polos, nice prices.... excellent choice, Stuarts is really worthy.... definetely not my last order, many will follow. Thank you.”

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Posted 3 years ago

Stuarts London is rated 4.8 based on 20,734 reviews