“I just paid almost nine dollars on a tuna sub . The bun was stale and it was supposed to be Italian herb and cheese . . I got a burned no taste bun . This is probably the last time I buy anything from the Dunmore Pa store. I’ve had better luck at other sites . That bun should have been thrown in the garbage. Why would you serve stale burned buns to customers?”
“I ordered via the app, taking advantage of a buy 1 get 1 for $1 footlong deal and added a pizza for my 8 yo. Also, it was located in a Walmart and I had to get some other shopping done. It charged my card but my order got stuck. When I went to the Subway, I was informed that the order went through, but they did not have pizza ingredients. The waitress voided the order as my 8yo won’t eat a sub. I tried to order from a Subway on the way home and the app would not process my payment. I stopped in anyway, but was told they do not have pizza either and their computers do not have the online deals. I tried one more time, ordering at a restaurant that was a bit out of the way and again the app would not process payment. I drove there and still no pizzas. At this point the promo was useless anyway, since the app wouldn’t work and I would have paid an extra $9. Maybe it was a small blessing that 3 restaurants had no pizzas, but really, that’s no way to run a business/ franchise. I won’t get my hour back and I won’t buy from Subway anymore. Its not that good anyway. The only reason I chose it for lunch was because of the promo. $32 for two mediocre subs and a personal pizza is not worth it in my opinion. It was questionable with the discount, but my two boys said they wanted it so I drove the extra mile or five. In addition the online app support was a chat bot that resolved nothing.”
“Second or third time getting a sandwich that was made with stale bread. No wonder people like jersey mike's. I know the difference between toasted and stale and chewy, and this has happened repeatedly. Obviously I checked maybe it was just toasted too much but no.There's a difference between toasted and chewy in stale . Forget trying to call to resolve it both times and unfortunately too busy because they never keep enough staff there. So I'm assuming that's why I had stale bread because they didn't make fresh bread this morning or even yesterday 😒 i'm not a mean person, but because this has happened repeatedly.And all you're ever told is all the poor person was too busy.They don't have enough staff that has nothing to do of freshness and quality.I can see speed maybe or being busy.But freshness and quality shouldn't be affected by that”
“Rajni at Walmart subway at the new outlet in south winnipeg was so kind, excellent service and extremely efficient. She is an asset to your organization”
“We went to the Subway #387. The food was excellent and the service was fantastic. Our server was excellent with outstanding service. Our sandwiches were fantastic !!!”
“I went to the store in Madison, Fl. on 10/7/25 and this fat sloppy looking woman put my order together in a very sloppy way. She didn't put the stuff on the bread. She slapped the stuff on the bread and then, when it was time to pay, she said the ad on the front window was not for that day. The ad didn't say it was only for certain days. 2 half subs cost me $15.03. That is outrageous.. Never again!!!!!!!!!”
“Store #10823 in Jackson Mo took customer service seriously when I just went through the drive thru. Casey is the store manager and he is the one who waited on me. He was kind and accommodating. He even told me have a blessed day and that was the best part of the whole visit! Keep up the great work!”
“Subway garlic cheesesteak is the first cheese steak I can say. Wasn't good in anyway. It tasted like cheese steak dirt and has I seen it was a cheddar cheese sauce. I don't think I would've ever got. Bad I idea and nothing more.”
