“Whent in on sun the 9th the staff was very rude to customers and 1 staff member spat in a customers order because he said they did the sandwich for is austic son and refused to give customers refunds and no manager there to sort the problem wont go again no star ratin”
“Ordered a sub on the app for my grieving aunt and she drove out to the restaurant to pick it up In a snow storm.They said there was nothing there and they refused to make it even after showing the receipt. Customer service is awful”
“I have had issues with this location before (mobile orders not ready, staff in the back not paying attention). But today the tuna salad I received was perfect. Not stingy on the ingredients and the sauces on top was picture perfect. McNeely in Carleton Place”
“Literally gave me nothing. I'm a vegetarian and asked for a veggie sub and I got bread with like 2 of every vegetable they had. I'm not joking I was given exactly 3 olives pieces, 2 tomatos, a sprinkle of lettuce, exactly 3 stings of onions, 2 slices of pepper e leaves of spinach actually gave me more jalapenos in my sandwich than anything else.... Do the workers not care, do they want to work there, do they care they are messing w peoples food like this. I work in the food industry and I'd never do something like this to someone.
Like y'all mess my sandwich up every time I go in there except on 2 occasions and I have NEVER complained until this. You gave a sandwich with condiments and said enjoy.”
“Quality is horrible. Tasteless water logged meat. What’s happened to this chain? Expensive as well. $12.00 for an “All American” footlong. NEVER again! I’d rather have a bologna sandwich from home.”
“This is a joint review by myself Gary Cousins and Jeff Bates of Subway in Sir Isaac's walk Colchester.
Jeff is a regular visitor sometimes every day and would like to stress how welcoming and friendly the staff are.
In fact they go above and beyond what is required of them in their treatment of customers offering superb food which is excellent value for money!
This outlet is staffed by hardworking young people from other countries who have had the courage to leave their own country to work here!
I take my hat off to them and am particularly impressed by the way in which they remain completely calm and professional in every situation even when some customers are not able to find their manners!
These young people are an example to us all and I wish them all the best in however their future develops!”
“IT IS SAD HOW SUBWAY, WILL NOT LET YOU TALK TO SOMEONE.
YOU HAVE TO MAKE A COMPLAINT BY EMAIL, BUT YOU NEVER GET ANYTHING RESOLVED.
SUBWAY SEND YOU COUPONS, BUT THE STORE'S ONLY TAKE CERTAIN ONE'S. SO MY THING IS I WILL LET THE NEWS MEDIA GO IN THE STORE WITH THE REPORTER AND CAMERA.”
“You suck for #1.. I’m tired of wasting my gas on your and time on your franchise that will not let you have a deal without the physical coupons.. or the code online.. your app coupons have to be cash only! Nothing but a big pain in the ass.. your over priced with a coupon or code.. I do not recommend at all..food is good but not worth the hassle you bring!!!”
“I went to the Subway at 5130 N Loop 1604 (inside the Corner Store) at Judson & 1604. I had messed up my order. Michelle (the manager) and Maria (the server) we both very helpful and understanding. They fixed my order and were very patient and kind (even offering to help me with the app).....and the sandwich was delicious. Thank you ladies for wonderful service ! Vicky”
