Succulents Depot Reviews

Name: Succulents Depot
Address: 310 Kalana Ave, Morgan Hill, California
Rating: 4.71

4.7 Rating 7,753 Reviews

93 %

of reviewers recommend Succulents Depot

4.7

Based on 7,753 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Succulents Depot:

Best rated succulents online store. Wide variety of live succulents and cacti. Variegated, rare, and unique. Organically grown in California. Hand picked plants for shipping and well packaged by experienced staff. 100% Quality Guarantee.

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Succulents Depot 5 star review on 20th December 2025

Chad A

Succulents Depot 5 star review on 14th December 2025

Anonymous

Monica S

Cathy M

5305

Anonymous

Anonymous // 01/01/2019

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“Shipped good nice succulent”

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Posted 1 month ago

“very happy. will order again”

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Posted 1 month ago

“My plant is really pretty but arrived in rough shape. Many of the leaves were crispy and the plant was very dried out.”

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Posted 1 month ago

“The only 2 orders that I received from you were dead or dieing. I will have to buy local! Thank you”

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Posted 2 months ago

“Plants all came in great shape and perked right up! Great packaging, swift shipping, and awesome prices.”

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Posted 2 months ago

“Awesome! I love my plant!”

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Posted 2 months ago

“I never remember ever ordering the succulents . I was surprised I received them. I’m giving to my friend as a gift since she loves succulents. Very cute and very small”

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Posted 2 months ago

“my plants arrived all broken,😞 I spent 60 dollars😓”

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Posted 2 months ago

“1 star so far because it’s been more than a week now, over which I’ve sent 3 emails and have yet to hear back at all. My order was missing one plant. I would just like to get what I paid for.”

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Posted 2 months ago

“Not one looks like the pics. I ordered 16 succulents so I can get the free shipping. Shipping was long. Some of the payments were in bad shape. Packaging is just horrible. I should have done my research before I placed an order here. A lot of companies have twice the amount of succulents I purchased with free shipping. Also way better rare quality.”

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Posted 2 months ago

“Was very happy with my plants, will get more later. Thanks”

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Posted 2 months ago

“I love this website. I am a very pleased customer. They know how to pack their items. I will always go through this website.”

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Posted 2 months ago

“I had such a great experience shopping from Succulent Depot. My order arrived quickly, and everything was packaged with incredible care. All of the succulents were healthy and exactly as described. I did have a small issue with part of my order, but customer service handled it quickly and graciously, which really shows how much they care about their customers. Overall, I’m super impressed with both the quality of the plants and the service. Love this company and will definitely be ordering from them again! 🌿💚”

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Posted 2 months ago

“My plants arrived quickly, carefully packed and healthy. A perfect purchase in all ways. Thank you.”

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Posted 2 months ago

“cactus arrived on time and in perfect condition. So happy to add it to my collection”

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Posted 2 months ago

“I was sorely disappointed with my purchase”

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Posted 2 months ago

“I+can’t+wait+to+plant+them.”

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Posted 2 months ago

“Love my succulents, they are already thriving.”

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Posted 2 months ago

“Subject: Concern About Condition of My Recent Succulent Order Dear Succulents Depot Team, I recently received my order of five baby succulents, and unfortunately, I was very disappointed with the condition they arrived in. All five plants were crammed into one small box, which had been stuffed into my apartment mailbox. It took quite a bit of maneuvering to remove it without damaging the contents, but even so, the plants inside were in poor shape. Three of the succulents arrived without pots—just loose root balls wrapped in a bit of paper. The soil had spilled everywhere, and the plants looked unhealthy from the start. Sadly, three of them have already died, and I’m doing my best to nurse the remaining two back to health. I’ve ordered from other succulent sellers before and have never received plants packaged this poorly. I was hoping for a much better experience, but based on this order, I probably wouldn’t purchase from your shop again unless packaging and plant quality improve. I wanted to share this feedback directly since your email invited honest input. I’d appreciate it if you could review your shipping and packaging process for small orders like mine to ensure healthier deliveries in the future. Thank you for taking the time to read this, Patricia Duffy”

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Posted 2 months ago

“All the plants arrived in good condition but I was confused about why there was no packing list and I’d tags for the plants. On the website it didn’t say anything about the plants not having them. Is it possible for me to get them sent out to me separately? I hope so.”

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Posted 2 months ago

Succulents Depot is rated 4.7 based on 7,753 reviews