Sundae Reviews

4.9 Rating 511 Reviews
97 %
of reviewers recommend Sundae
4.9
Based on 511 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Sundae Reviews
Visit Website

Email:

kzhou@sundae.com

Location:

236 West Portal Avenue, #328,
San Francisco
California
94127

Thank you Sundae! A big thank you goes to Chuy Vallejo, Jasmin Antrim and Bernadette Suarez for making this an easy, peasy sell! Outstanding service, fast closing and awesome folks to work with. It was so easy and fast that I didn't think it was real...until the money was transferred into our account. We were out of state at the time of closing, but that was not an issue, the notary came to us to close the deal. Yes, of course, we did not get the actual value of the house, which we knew, but we also did not have to worry about any repairs, cleaning, commission or any other out-of-pocket expense. I most definitely would recommend this service to friends and family without hesitation.
Helpful Report
Posted 1 year ago
Very professional and friendly staff! Answered all our questions and helped us through the entire process!
Helpful Report
Posted 1 year ago
I cannot put in words good enough to describe my experience with The Sundae this company literally saved my life in 30 days I felt safe as a senior out here alone now they’ve given me the chance to begin my new life as a senior and I could not be happier thank you so much Anthony Sundae and Dr. Phil
Helpful Report
Posted 1 year ago
The entire Sundae process was very smooth and easy. The investor worked with us to stay a few extra days and once everything with our new home was finalized, the closing was within minutes.
Helpful Report
Posted 1 year ago
We appreciated the ease of the entire transaction. We wanted to move quickly and relocate back to Texas for family reasons. Sundae provided the opportunity from the initial inquiry to the closing of escrow. We like the no-hassle, no-open-house preparation. Within one day we had a home inspection and the required photographs completed by a friendly and punctual team. The escrow company did a superb job with communication and clearly stating what needed to be signed. The ease of signing documents electronically and having the notary quickly available for needed signatures was value added to the transaction. The final walk-through representative was courteous and punctual which allowed us to get on the road to our new adventure. Thank you Sundae.
Helpful Report
Posted 1 year ago
The team worked very well to get my house finalized. Thank you . My only drawback was I was led to believe it would bring more
Helpful Report
Posted 1 year ago
I am very pleased with my experience with Sundae! It was easy, quick and I got a little more than I was hoping for. I didn't receive the advance until right before closing, which was a little frustrating, but if I was selling it the traditional way I wouldn't have had that option anyway. No fees is completely worth it! Overall, I am very happy with everything! I recommend Sundae 100%!
Helpful Report
Posted 1 year ago
My experience with Sundae was just like they describe it. Ryan and the entire team communicated extremely well to guide me through the process.
Helpful Report
Posted 1 year ago
Great service!!!
Helpful Report
Posted 1 year ago
Justin Wilfinger made the entire process of selling our home quick and less stressful than we expected… even with the “snags” that kept popping up on our end. He was very reassuring and handled everything perfectly. A+++
Helpful Report
Posted 1 year ago
Everything went smoothly. All of my questions and concerns were handled promptly by you, Steve. I was also grateful for the way Erica and Brie timely handled escrow!! I would certainly recommend Sundae to anyone selling a house.
Helpful Report
Posted 1 year ago
Our experience with Sundae was very good for the most part. I would have said excellent, but at times the communication was poor, their fault or ours, I don't know? It did cause some anxious moments from time to time. After every written communication there was a warning about watching out for possible fraud, along with the poor communication this got my wife really scared! It wasn't easy to sale our home after having it for almost 40 years. Everybody was very nice, they couldn't have been better. They did their best to alleviate our fears through the whole process.
Helpful Report
Posted 1 year ago
The process of selling our home as-is with Sundae was exactly what we needed. Everyone we dealt with was responsive and caring. Very easy, fast and transparent. They respected our privacy and time. Would recommend and feel blessed that they were there to help us through a difficult period in our life.
Helpful Report
Posted 1 year ago
Atumn was very good would use her again Sundae was also good
Helpful Report
Posted 1 year ago
Marie Lopez and her team were awesome and made this transaction easy. Thank you Sundae Team and a special thanks to YOU Marie.
Helpful Report
Posted 1 year ago
The staff was professional and personable. Carla really put me at ease and made the process painless, she was there through the entire process and would answer and questions and concerns I had. If you want to sell your house without the hassle and frustration of remodeling and listing etc, I would really recommend Sundae.
Helpful Report
Posted 1 year ago
Very professional enjoyed working with y’all thanks for your help very pleased thanks so much
Helpful Report
Posted 1 year ago
Sincerely appreciated the caring and help I received from Everyone Colton and Kelly you rock. Thank you for looking out for me. God Bless the entire team.
Helpful Report
Posted 1 year ago
Have used Sundae twice to sell property. They did an excellent job both times. Quick,efficient, friendly, and professtional at all times. Worked with Kara both times and she too was all of the above and so very helpful in every way.
Helpful Report
Posted 1 year ago
I am so impressed with the Sundae process. We have bought and sold a few properties over the years. Had one that needed significant work. Thought it would be a difficult sale but turned out to be the easiest. I worked mainly with Christie Drew and Nicole Fruin. Both were great. Kept me apprised of the process, answered my questions, provided exceptional customer service! I would highly recommend Sundae!
Helpful Report
Posted 1 year ago
Sundae is rated 4.9 based on 511 reviews