Sunshine.co.uk Reviews

Name: Sunshine.co.uk
Address: 14 Berrymoor Court,, Cramlington
Rating: 4.75

4.8 Rating 15,337 Reviews

96 %

of reviewers recommend Sunshine.co.uk

Company Reviews

Questions

Metrics

4.8

Based on 15,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0191 4537932

Location:

14 Berrymoor Court,
Cramlington
NE23 7RZ

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Sunshine.co.uk 1 star review on 28th February 2026

Anonymous

Sunshine.co.uk 1 star review on 27th May 2025

Christabelle

Sunshine.co.uk 1 star review on 4th December 2024

Damien Brown

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My card declined when I booked, I had a text message to call a number, the lady I spoke with was very helpful and polite very good customer service!”

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Posted 7 years ago

“Very good”

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Posted 7 years ago

“Very good easy to book holiday.”

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Posted 7 years ago

“Vey good and easy booking system”

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Posted 7 years ago

“2nd holiday booked with sunshine, very easy to book great staff with lots of knowledge with great professional service and very friendly attitude. Would recommend highly”

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Posted 7 years ago

“Very easy to use and choose the perfect holiday.”

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Posted 7 years ago

“I will always use sunshine i's easy and the payment plans are fantastic !”

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Posted 7 years ago

“Best price good easy way to book everything.Mr Dad booked for me as he uses you every year”

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Posted 7 years ago

“The holiday was quite acceptable for the money we paid.”

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Posted 7 years ago

“Good clear advice”

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Posted 7 years ago

“Very happy with sunshine so far, all details explained in detail, so far so good”

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Posted 7 years ago

“I have been very pleasantly surprised at how simple and straightforward everything has been, from finding the specific holiday on your site to researching & booking the hotel, and thereafter, my accessing of my account, your emails and the information and updates therein clearly explaining where we were, what i needed to do, right up to receiving the final paperwork have made the experience very easy and totally stress free.”

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Posted 7 years ago

“this is the first time we have used Sunshine.co.uk .We have found everythink ok up till now ,our holiday is booked for June 2019”

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Posted 7 years ago

“Very unhappy ,we booked a flight and hotel deal , with transfers .when we arrived at the airport we had to pay to put our luggage on the plane ,we stated when booking that we wanted luggage included in the flight. In total it added £240 to our flight cost The hotel transfer from the airport was not there so we had to get a taxi at the cost of €25 We also was not informed that the hotel next to ours was a construction site , that had demolition works going on with heavy machinery and Jack hammers pounding out concrete , for 8 hours a day , 6 out of the 7 days we were there!”

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Posted 7 years ago

Hello Adam, Thank you for taking the time to write your review. I am terribly sorry that you had a disappointing experience booking your holiday with sunshine.co.uk. We take every review very seriously, and do try to follow up on any issues. My sincere apologies first and foremost of the inconvenience that this may have caused. I have asked the team to check the order information and contact you directly to see if there is anything we can do to assist. Kindest regards, Shelley Sunshine.co.uk

Posted 7 years ago

“Very helpful when I needed to ring up and make a change to my holiday”

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Posted 7 years ago

“Used sunshine several times over the years and always efficient, helpful, and the cheapest when comparing to others. Will continue to use them in the future. 👍🏻”

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Posted 7 years ago

“No liaison at airport or hotel, speedy transport had to wait an hour to leave very expensive at £88 could have had a taxi for €60”

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Posted 7 years ago

“Straight forward booking with sunshine very easy.”

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Posted 7 years ago

“always easy to deal with Sunshine. Clear transparent pricing is a big plus!”

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Posted 7 years ago

“Very good selection of holidays, well presented and competitively priced. Would have rated as very good, but was unable to access the booking through my EasyJet account as it was registered under Sunshine's account.”

Helpful Report

Posted 7 years ago

Sunshine.co.uk is rated 4.8 based on 15,337 reviews