Sunshine.co.uk Reviews

Name: Sunshine.co.uk
Address: 14 Berrymoor Court,, Cramlington
Rating: 4.75

4.8 Rating 15,332 Reviews

96 %

of reviewers recommend Sunshine.co.uk

Company Reviews

Questions

Metrics

4.8

Based on 15,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0191 4537932

Location:

14 Berrymoor Court,
Cramlington
NE23 7RZ

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Sunshine.co.uk 1 star review on 27th May 2025

Christabelle

Sunshine.co.uk 1 star review on 4th December 2024

Damien Brown

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was very disappointed to find out you had put my prices up after I had put a deposit down and secured my holiday. The woman I spoke was rubbish at explaining was like a robot rather than trying to help was not sympathetic at all. I have a couple of other people going on the same flight and hotel. There prices did not go up. You just saw an opportunity as others where interested to raise the price. You should be ashamed”

Helpful Report

Posted 6 years ago

Hello, Thank you for taking the time to write your review. Just to provide further information on why this happened when making your booking. Once you have placed your order with Sunshine, you will receive an ‘Order Request’ email containing the details of your order summary. At this stage, your order has not yet been confirmed. Our system will then attempt to automatically book your order with the individual suppliers stated on your order summary. If all of the elements of your holiday are available at the price quoted on our website, your holiday will be booked and you will receive your ‘Booking Confirmation’ email. If, for any reason at all, our system cannot fulfil your request, your order will be set to pending and a member of our customer service team will call you to discuss your options. This may be caused by a fluctuation in flight prices or hotel availability changing at short notice. At this point, no money will be taken and you can choose to either cancel the booking free of charge, pay any additional costs, or find a suitable alternative for your needs with one of our advisors. Unfortunately, this does occasionally happen with a very small proportion of bookings on our site, and I'm sorry that the team couldn't find you an alternative suitable option. Kindest regards, Shelley Sunshine.co.uk

Posted 6 years ago

“Pleased so far Thank you”

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Posted 6 years ago

“The website was very easy to use. A lot of relevant information to be informed about different hotels and areas.”

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Posted 6 years ago

“I booked on flight tickets online and received a phone call the next day asking for an additional £60 as the price had increased.”

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Posted 6 years ago

“I have used Sunshine many times to book holidays and always a great service.”

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Posted 6 years ago

“Booked the last 5 years with this company no problems”

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Posted 6 years ago

“No problems so far 👍”

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Posted 6 years ago

“I found Sunshine a good company to book through and reasonable prices”

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Posted 6 years ago

“Found everything easy to follow and the payments offer good as well.”

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Posted 6 years ago

“My 3rd time booking through sunshine.co.uk Great, hassle free service.”

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Posted 6 years ago

“Quick, chip 👍”

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Posted 6 years ago

“So easy to book your holidays with”

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Posted 6 years ago

“Great prices easy to pay. Easy to book”

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Posted 6 years ago

“Knew what hotel I was looking for and searched for it online, sunshine.co.uk were the best price, very easy to book and with different payment options”

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Posted 6 years ago

“It was very simple to book my holiday online”

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Posted 6 years ago

“Good price, good customer service”

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Posted 6 years ago

“excellent choice of cheap accommodation not loaded down with vouchers for this and that”

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Posted 6 years ago

“Very good!”

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Posted 6 years ago

“This is the second time I have used sunshine and I love it”

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Posted 6 years ago

“Very easy to navigate online and excellent customer service over the phone.”

Helpful Report

Posted 6 years ago

Sunshine.co.uk is rated 4.8 based on 15,332 reviews